Field Service Supervisor - Plumbing

Job DescriptionJob Description

About the Role: We are looking for an experienced and reliable Plumbing Supervisor to lead and support our growing team. This is a working leadership role — you will not only supervise a team of plumbers but also run residential plumbing service calls, generate revenue, and lead by example in the field. The successful candidate will balance hands-on service work with leadership responsibilities, ensuring quality, performance, and customer satisfaction across the board. This role requires strong technical knowledge, leadership skills, and a commitment to providing excellent service.

About Us: At A/C & Plumbing Doctors, we outperform the competition by prioritizing people – our customers and our team. We specialize in high-quality plumbing and HVAC solutions and have built a reputation rooted in honesty, integrity, and reliability. Our work environment is supportive, fast-paced, and focused on helping you grow. We’re proud to be a team that has fun, takes pride in what we do, and values work-life balance.

Key Responsibilities:

• Supervise and coordinate the activities of plumbers and plumbing apprentices.

• Plan, assign, and review plumbing tasks and projects.

• Conduct performance evaluations and provide training and development opportunities.

• Oversee the installation, repair, and maintenance of plumbing systems, including pipes, fixtures, and equipment.

• Actively run plumbing service calls to assist customers, generate revenue, and model best practices in the field.

• Ensure projects and service calls are completed on time, within budget, and to the highest quality standards.

• Read and interpret blueprints, specifications, and codes to ensure compliance.

• Conduct regular inspections of plumbing work to ensure compliance with standards and regulations.

• Implement and enforce safety protocols and procedures.

• Address and resolve plumbing-related issues or emergencies promptly.

• Communicate with clients to understand their needs and provide solutions.

• Provide estimates and quotes for plumbing services.

• Maintain positive relationships with clients, contractors, and suppliers.

• Manage inventory of plumbing supplies and equipment.

• Ensure tools and equipment are properly maintained and in good working condition.

• Order materials as needed and ensure timely delivery to job sites.

• Assist with budgeting and cost control for plumbing projects.

• Participate in meetings and provide updates on project status and team performance.

Qualifications:

• 5+ years of proven plumbing supervisor or leadership experience

• In-depth knowledge and understanding of plumbing systems and trades

• Ability to read, interpret, utilize, and train on manuals, schematics, and control circuits

• Technical aptitude with knowledge of local codes and a resourceful, solution-oriented mindset

• Excellent leadership skills with the ability to mentor and motivate a team

• Strong verbal and written communication skills

• Detail-oriented and highly organized with the ability to manage multiple priorities

• Proficient in common computer software and general software navigation

• Customer-focused, with a commitment to delivering outstanding service

• Professional, presentable, and takes pride in workmanship

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: Honesty, Integrity, and Reliability.
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• We invest in your future – leadership training that directly results into bigger career opportunities.

Join A/C & Plumbing Doctors, where honesty, integrity, and reliability drive our success.

A/C & Plumbing Doctors is an equal opportunity employer, considering all applicants for employment regardless of , , , , , , , ancestry, citizenship, , marital status, physical , , genetic information, or any other characteristic protected by state of federal law.