Field Service Engineer

Job DescriptionJob Description

Ash & Harris Executive Search is looking for a highly motivated and skilled Field Service Engineer to join our dedicated team. In this role, you will be responsible for providing expert technical support and services to our clients in the field, ensuring that their equipment operates smoothly and efficiently. Your day-to-day tasks will include installing, maintaining, and repairing various systems and machinery, as well as providing training and guidance to customers about our products. You will be the face of our company, working closely with clients to troubleshoot issues and deliver exceptional customer service. The ideal candidate will have a strong technical background and the ability to work independently while managing various tasks within a dynamic environment. Our commitment to innovation and quality drives us, and we seek individuals who are not only technically proficient but also enthusiastic about helping our customers succeed. If you are ready to take your career to the next level and make a significant impact within our organization, we invite you to apply for the Field Service Engineer position at Ash & Harris Executive Search.

Responsibilities

• Travel to client sites to install, maintain, and repair equipment and machinery.
• Conduct routine inspections and preventative maintenance on systems to minimize downtime.
• Provide technical support and troubleshoot equipment issues effectively.
• Train customers on product usage, maintenance, and best practices.
• Develop and maintain strong relationships with clients, ensuring their satisfaction.
• Document service reports, maintenance records, and customer interactions accurately.
• Collaborate with engineering and technical support teams to resolve complex problems.

Requirements

• Proven experience as a Field Service Engineer or similar role in a technical support capacity.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Hands-on experience with troubleshooting and repairing equipment in the field.
• Excellent communication and interpersonal skills for building client relationships.
• Ability to work independently and manage time efficiently.
• Willingness to travel extensively to various client sites.
• Technical degree or equivalent experience in engineering or a related field.