Field Service Coordinator in South Sioux City
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Job DescriptionJob Description
Gerkin Windows & Doors, a leading manufacturer of high-performance vinyl and aluminum windows, patio doors, and storm doors, is seeking a dedicated Field Service Coordinator to join our office team in South Sioux City, Nebraska. This is a new position on our team, created to further strengthen our commitment to providing exceptional customer service and support to our sales department.
Responsibilities include:
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Managing customer interactions via phone and email
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Addressing warranty issues and coordinating service scheduling
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Assisting customer service representatives by handling overflow calls and emails
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Developing a thorough understanding of Gerkin’s product line to provide knowledgeable customer support
Qualifications:
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Previous experience in customer service or a related field
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Strong computer and organizational skills
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Ability to multitask while maintaining accuracy and attention to detail
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Excellent written and verbal communication skills
What We Offer:
Gerkin Windows & Doors provides a competitive compensation package, including:
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Affordable health, vision, and dental insurance
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Life and insurance
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Flexible spending accounts
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401(k) plan with profit sharing
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Paid holidays and paid time off
Additional Information:
A pre-employment drug test and background check are required.
Gerkin Windows & Doors is an Equal Opportunity Employer.
To learn more about Gerkin Windows & Doors, visitor our website at www.gerkin.com
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