Field Project Manager
Job DescriptionJob DescriptionDescription:
Primary Objective of Position:
The Field Project Manager will manage complex, multi-week service offerings performed by WEG/Electric Machinery across the nation and Canada. This role requires maintaining a presence at customer sites to best support the team in the field. Responsibilities include collaborating with customer contacts, WEG/Electric Machinery personnel, subcontractors, and vendors. The role will lead all aspects of assigned projects, including scope, budgets, installation, safety, training, etc.
Requirements:
Major Areas of Accountability:
- Act as the primary liaison with the client.
- Lead project kick-off meetings with sales.
- Develop a comprehensive project management plan covering scope, schedule, cost, quality, resource, communication, risk, and procurement management plans.
- Develop and monitor the project budget, manage costs, and ensure the project stays within financial constraints with high customer satisfaction.
- Draft RFIs as required to receive timely answers from the client for questions related to scope, technical requirements, schedule, or logistics.
- Implement and manage project changes, ensuring changes are documented, communicated, and approved according to a defined change control process.
- Attend all customer-required daily schedule update meetings, safety meetings, etc.
- Participate in all site-specific and general safety training requirements to gain access to the property.
- Participate in project wrap-up meetings with sales.
- Ensure project deliverables meet quality standards and customer expectations.
- Manage the project team and subcontractor schedules, cost, and quality.
- Author change orders, SOWs, status reports (daily/weekly/monthly), and other project documentation as applicable.
- Coordinate the preparation and delivery of regular project status reports (daily/weekly/monthly) to stakeholders and customers, covering progress, budget, risks, issues, and other project documentation as applicable.
- Perform issue/incident management and address/resolve customer concerns.
- Manage internal RFIs and control the flow of communication between the field service technicians and the internal engineering group to ensure the timely resolution of technical questions.
- Address and resolve issues that arise during project execution, escalating them to senior management if necessary.
- Monitor project performance using key performance indicators (KPIs) and metrics to track progress and identify areas needing attention.
- Perform other duties as necessary/assigned.
Qualifications:
- Minimum of 3-5 years of relevant experience in the rotating equipment industry. Preference for candidates with 7-10 years’ experience in executing large capital projects within the rotating equipment industry.
- Knowledge of SAP or other ERP systems.
- Strong knowledge and ability to utilize Microsoft Excel and MS Project (intermediate to expert level) and other Microsoft Office products (Word, PowerPoint, Outlook, and Visio).
- Demonstrated ability to understand, evaluate, and solve complex issues of technical and commercial content.
- Proven record of managing projects that produce quantifiable bottom-line improvements.
- Demonstrated critical thinking, negotiating, organizing, reasoning, and problem-solving skills.
- Essential customer interaction and management skills.
- Self-starting, results-oriented, flexible, and a team player.
- Ability to coordinate and manage multiple tasks simultaneously.
- Ability to work in a highly independent environment.
- Ability to efficiently and effectively manage completion of assignments through appropriate personnel.
- Ability to teach, motivate, and work with all levels of internal and external customers.
- Ability to lead and interact with teams to obtain consensus.
- Experience working on customer sites with internal and external field resources and clients.
- Ability to communicate clearly both in writing and verbally with a spectrum of personnel, from executives and engineers to salesmen and vendors to field engineers, instrument techs, and millwrights.
Physical Requirements:
- Physical ability to travel freely within manufacturing and office facilities, including climbing stairs and moving around shop machinery.
- Ability to lift and carry up to 45 pounds unassisted.
- Ability to travel via public, commercial, or personal transportation.
- Must be able to legally drive a vehicle in the US.
- Must be able to travel internationally.
Core Competencies:
- Building Relationships and Networks
- Coaching and Developing Others
- Communicating and Influencing
- Continuous Improvement
- Customer Focus
- Emotional Intelligence
- Enabling Execution
- Initiative and Drive
- Leveraging Learning and Feedback
- Planning, Organizing, and Decision Making
- Positive Approach and Stress Tolerance
- Resolving Conflict