Field Operations Manager

Job DescriptionJob Description

Field Operations Manager-En Garde Deer Defense

Are you a highly motivated and aspiring rock-star Field Operations Manager who thrives in creating an amazing culture?

Are you someone who makes sure work isnt just finished, but done properly with full accountability?

Are you the kind of leader who earns respect by rolling up your sleeves first?

About Us

We are a small but growing business based in Broadview Heights, Ohio, servicing NE Ohio, specializing in Landscape protection from Deer damage, using repellent spray. We provide a unique customer experience for residential and commercial customers. Our proven product solution, along with our expert customer service, protects our customers' home or place of business from the dangers that deer can impose on plants and landscaping.

We're not just another spray-and-go service; were building something real, and we need a hands-on leader to help scale our team, tighten our systems, and elevate our performance. If youre someone who leads by example, earns trust quickly, embraces change, and wants to be part of something that makes a visible difference we want to meet you.

Summary of Responsibilities

We need a Field Operations Manager to add to our amazing team, because simply, there are not enough of us to go around! This may be for you if you want more than just a job, but desire to be part of delivering the ultimate customer experience through a dynamic and productive work environment. Our team is passionate about our mission to help our customers enjoy the beauty of their landscaping at their property.

In this role, youll lead and support a growing team with a practical, business-owner mindset, keeping things running smoothly day-to-day while making sure everyone stays accountable. Youll lead the spray technician team and plan and coordinate technician schedules each week to keep the team on track. This is a chance to step into a role where your leadership truly shapes how the team grows and succeeds making a lasting impact every day.

Essential Functions

• Lead and support the spray tech team
• Oversee daily workflow and team accountability
• Create and keep SOPs up to date (pertaining to field technicians' role)
• Plan and adjust weekly technician schedules
• Ensure jobs run on time and efficiently (this is a very weather-dependent service)
• Communicate clearly with field and office staff
• High level collaboration with the Warehouse Manager
• Work with office staff to streamline workflows and routes
• Spot and fix process issues quickly
• Keep team performance and morale high
• Track key metrics and results
• Help drive growth through solid execution
• Stay involved in our continuous improvement program, utilizing the EOS methods as outlined in the book "Traction."

Education, Experience, and Skills Required

• 3+ years experience in Operations Management
• 5+ years experience in Team Leadership
• Proficient in Office products and Apple Computer products
• Green industry experience ()
• Bachelor's degree ()
• Willingness to get their Sprayer license within 6 months (provided by company)

Compensation

• $60,000-$80,000 including bonus
• Healthcare
• Dental and Vision insurance
• Life insurance
• Short term
• All equipment provided (vehicle, laptop, phone, company credit card)
• PTO
• Paid holidays
• Provided training (Deer repellent Spray Technician)

How to Apply

• Please apply by submitting your most recently updated resume.

We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process.If you are selected for the next step you will get instructions from Caitlyn Ball within 3 days of your submission.Everyone will be contacted.

En Garde Deer Defense LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to , , , , , , or genetics. In addition to federal law requirements, En Garde Deer Defense LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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