Export Coordinator in Chicago

Job DescriptionJob Description

Job Description:

We are seeking an experienced Export Coordinator to support daily logistics and export operations. The ideal candidate will be highly organized and detail-oriented, responsible for coordinating between customers, warehouse staff, and dispatch teams to ensure accurate, timely handling of export shipments. This role involves managing shipment data, tracking freight, supporting driver scheduling, maintaining inventory records, and ensuring compliance with all applicable regulations while delivering excellent customer service.

Shift: 1st Shift (Monday-Friday/8:00am-5:00pm)

Pay rate: $20 to $25 (based on experience)

Job Location: Addison, IL

Key Responsibilities

• Perform administrative duties and data entry for incoming export cargo
• Maintain and update customer inventory records
• Build and maintain strong client relationships
• Manage customer profiles, including contacts, special requirements, rates, and routing preferences
• Coordinate with drivers on deliveries, pickups, and scheduling
• Collaborate with dispatch and warehouse teams to support daily operations
• Track freight and monitor shipment status to ensure on-time departures and deliveries
• Process shipping data and communicate shipment details to customers
• Prepare and confirm weekly inventory reports
• Handle billing for all transactions
• Respond promptly to customer inquiries regarding tracking, tracing, and service issues
• Identify and report operational discrepancies or issues
• Ensure hazardous material shipments comply with DOT and OSHA regulations
• Deliver excellent customer service and resolve issues efficiently
• Perform additional duties as assigned

Required Skills & Qualifications

• High School Diploma or GED required
• Bachelor’s Degree (not required)
• 2+ years of experience in an office environment
• 2+ years of experience in an export coordination role
• 2+ years of experience in logistics, shipping, or supply chain
• Knowledge of global supply chain processes is a plus
• Freight Forwarding and/or NVOCC experience strongly

Benefits

• Temp-to-hire position
• Health, dental, and vision insurance
• Paid Time Off (PTO)
• Retirement plan (Illinois Secure Choice)

Company Description“Join our team and unlock your potential!”Company Description“Join our team and unlock your potential!”