Export and Supply Chain Administrator in NN16, Kettering, North Northamptonshire

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Purpose of Position:



Delivering order fulfilment to contracted service standards for a defined portfolio of clients : 50/50 split with UK and Export customers



Key Responsibilities:



* Receiving and processing of UK orders, including EDI and manual orders, and dealing with order fulfilment issues



* Receiving and processing Export orders



* Specific stock management



* Booking transport / collections



* Relevant export documentation – and the need for accuracy



* Liaising with relevant agencies



* Maintaining effective communication with the customer on order fulfilment



* Processing of invoices and resolution of invoice queries



* Effective management of and communication with 3PLs, and reporting back to client on 3PL performance



* Investigating and resolving delivery discrepancies, including raising credit notes where appropriate



* Periodic reporting as required by the contract.



* Production of month end stock reconciliation and adjustments reporting



Core Competencies:



* Attention to detail.



* Ability to work to deadlines and manage conflicting priorities.



* Effective communication – internally and externally



* Ability to interface at all levels.



* Supportive of colleagues



* Commitment to the delivery of customer service excellence



* Reliable



* IT literate



Experience and Skill Requirements:



* Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths)



* Working knowledge in basic use of MS Office



* Knowledge of INCO terms



* Previous experience of liaising with Chambers of Commerce



* Knowledge of Rural Payments Agency



* Relevant experience of a similar role covering most of the same areas



* Have worked with accounting software, preferably QuickBooks, Xero, and Sage



* Experience of using MS Excel in an Operations role



* Proactive



Hours: Monday to Friday, 9:00am – 17:30pm - They offer hybrid working 1 day a week after probation



Benefits: Holidays are 31, including bank holidays. Bupa Cash Plan, Electric Car Scheme, Free Parking, we close between Christmas and NY, option to buy or sell annual leave, Christmas/Summer Parties

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.