Escape Room Operations Manager

Job DescriptionJob Description

The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience.  Established in 2014, we have 16 locations across the Eastern United States.  We are looking for an Operations Manager to help us grow our Rochester location and create an excellent experience for our customers. 
The Operations Manager is responsible for the general oversight of employees, light administrative duties for their location and ensuring the player's optimal experience.
Job duties include but are not limited to the following:

• Interviewing and assisting with selecting staff members who will best contribute to the location
• Supervising day-to-day operations 
• Assisting with schedules for location employees
• Scheduling and responding to participants, inquiries, corporations, and group events through a variety of mediums
• Managing physical aspects of the location as they relate to aesthetics and maintaining an overall professional environment.
• Communicating with all forms of media including social media and press

The most important qualifications we are looking for are:

• reliability
• someone with a flexible evening and weekend schedule
• problem solver
• team player

We adhere to all EEOC hiring guidelines

• $18-$20/hr (DOE) plus health insurance stipend, PTO and holiday pay

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