Entry Level Operations Manager

Job DescriptionJob Description

Entry Level Operations Manager
Location - Celebration Station - Oklahoma City, OK
Position Type – FT Hourly

Company Overview:

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 27 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.

Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun—demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge—every day is an opportunity to elevate play.

Job Summary:

We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees. This role is integral to maintaining a fun, efficient, and safe working environment, contributing to our vision of creating a top-tier entertainment experience for families of all ages. We are looking for an individual with excellent communication skills, strong time management, and a passion for delivering exceptional customer service.

Accountabilities:

• Supervise a diverse team of 15-50+ employees, ensuring efficient daily operations.
• Maintain accurate records of employee attendance on a daily basis.
• Conduct periodic checks on attraction operators, ensuring accurate and safe operation of attractions.
• Train and communicate with Shift Lead and Front Desk Lead positions on a daily basis.
  
  

Principle Duties and Responsibilities:

• Proficiently operate all attractions and maintain day-to-day notes on staff performance.
• Keep employees informed on culture, standards, and updates such as sales specials or new job opportunities.
• Communicate daily with team members, fostering a strong teamwork ethic and attitude.
• Maintain a safety-focused attitude at all times.
• May be required to oversee specific roles such as scheduling, redemption, cleaning supplies, etc.
• Be on call for special projects or holidays.
  
  

Skills/Competencies Required:

• Strong teamwork ethic and attitude.
• Attention to detail.
• Passion for the work and commitment to delivering exceptional customer service.
• Time management and a sense of urgency.
• Leadership skills.
  
  

Education, Qualifications, and Experience:

• Must be at least 21 years of .
• Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
• Must have at least one year of management or supervisory experience.
• Experience in Restaurant/Food & Beverage Management is required.
• Must be able to work weekends and holidays.
• Must be able to work up to 45 hours per week, available every weekend.
• Able to stand for long periods of time.
• Able to lift 39lbs unaided.
• Valid driver’s license required.
• Authorized to work in the United States.
  
  

Five Star Park & Attractions is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of , , , (including and ), , political affiliation, , marital status, , genetic information, , membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program.

We actively promote and within our workplace and encourage candidates of all backgrounds to apply.

APPLY NOW!