Engineer specializing in power electricity

This is a remote position. About the Client: Their employees. They have built an elite team of hard-working, passionate, and fun people who are dedicated to helping make their merchants happy. No call center. No elevator music. No press 3 to reach this department . Instead, they have a team of high-energy, client-focused individuals genuinely committed to our growing customer base. They achieve this by fostering an office environment that makes it easy for our people to come to work and enjoy what they do! Job Summary: Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities to assist in the maintenance and upkeep of accounts as requested by Operation s associates. Responsibilities include auditing accounts, advising on requested tasks, and collaborating between departments t o fulfill requests. Responsibilities: Essential Functions: C omplete cases input through email requests and via phone calls including, but not limited to, BPRs, transaction research, banking updates, report requests, legal updates, pin debit updates, and seasonal holds; contacting merchants as needed Prep applications for add location requests Assist in reactive AccessOne training requests Updating Sugar for data integrity C ompiling EOMs Additional Responsibilities: Act as a backup for Operations Support , completing all submitted tasks as needed Collaborate with management on the development and implementation of new processes and policies Statement logo, address addition and change requests MPA and Schedule A branding requests Assists in training of new associates Completes other assigned duties as requested Requirements Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast-paced environments Troubleshooting skills, either basic or advanced, depending on the role and industry Computer Excel literacy Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work on a shifting schedule Education & Experience Associate s or Bachelor s Degree Preferred A minimum of 1 year experience in Business Administration, Accounting, Marketing or related field Proficiency in Microsoft Office Suite, CRM Benefits WHAT WE OFFER: Permanent Work From Home Great Place to Work-Certified Company Premium HMO Holistic employee experience Permanent work from home Rewards and incentives Monthly engagement activities Career advancement opportunities Paid referral program Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast-paced environments Troubleshooting skills, either basic or advanced, depending on the role and industry Computer Excel literacy Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work on a shifting schedule Education & Experience Associate s or Bachelor s Degree Preferred A minimum of 1 year experience in Business Administration, Accounting, Marketing or related field Proficiency in Microsoft Office Suite, CRM