Energy Stakeholder Relations Analyst

ISO New England Inc., Holyoke, Massachusetts, United States of America

Job Description

Posted Thursday, July 31, 2025 at 4:00 AM

ISO New England

is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New Englands ongoing transition to clean energy.

We have an important role to play in securing the regions clean and reliable energy future and seek folks from a variety of disciplines to join us! In this role, you will support the electricity industry stakeholder committees as part of the New England Power Pool (NEPOOL) Relations group in our Participant Relations & Services (PR&S) team. PR&S provides a wide-range of business support, training, and information for participants in New England's wholesale electricity markets and power system, from resolving individual technical questions to delivering big picture project plans.

The NEPOOL Relations group manages the regional stakeholder processes and committees through which new initiatives are vetted with participants, and solutions to regional energy challenges are collaboratively considered. Through the NEPOOL committees, the ISO advances proposed changes to its central functions of administering wholesale markets and reliably planning for and operating the power system, while complying with applicable laws and regulations. Those representing ISO New England in the committees leadership roles are vital to ensuring a positive and productive working relationship with the ISOs Market Participants, as well other industry stakeholders.

What we offer you:

Hybrid work schedule with 2 days/week onsite

Relocation Assistance

Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite caf with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

Coordinate stakeholder activity more broadly within the NEPOOL Relations group and with internal business units to ensure the ISOs external positioning is clear, constructive, and consistent

Support the NEPOOL Relations management team by identifying areas of interest to stakeholders and preparing logistical requirements for committee meetings

Maintains and develops the departments business procedure documents, business continuity plan, and records retention policy

Support material development, drafting, review, and finalizing

Serve as Secretary for a key NEPOOL working group and subcommittee

Support development of industry and ISO site visits

Participate in multi-disciplinary development teams on change initiatives and provide support to internal project leads on larger scope initiatives

Attend meetings and review, post, distribute, and maintain committee materials and records

Track and assist with accurate responses to stakeholder inquiries

Become trained and available for cross-functional support across the department, as needed

What you need to be successful in this role:

Bachelors Degree in Communications, Business, Engineering, Economics, Operations and Information Management, Public Policy, Legal Studies, Regulatory Affairs, or other relevant major

Strong technical writing and copy editing experience

Ability to work on a number of projects/tasks simultaneously

Excellent written, verbal, and presentation skills

Proficiency in Microsoft Office products such as: Word, Excel, and PowerPoint

Proven ability to manage stakeholder/client relationships

Desired but not required:

An advanced degree

5+ years of related experience

Demonstrated success working with stakeholders and/or with state and federal regulatory processes

Broad experience in and understanding of the electricity industry with prior experience in one of the following preferred: Transmission, Distribution, or Power Systems; Economics; Regulatory Law; or Government Affairs and Public Policy

Prior experience with Asana or other project management software

This employer willnotsponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

#LI-HYBRID

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity

: We are proud to be an EEO employer. Applicants for employment are considered without regard to , , , creed, (including , childbirth, and related medical conditions), or expression, , citizenship, , , ancestry, marital status, (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment

: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

ISO New England Inc., Holyoke, Massachusetts, United States of America

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