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Energy Customer Care Advisor in Leeds

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Job Description

Michael Page have partnered with a reputable organisation within the Utilities Sector the business are looking for an Energy Customer Care Advisor to join their team to start asap on a permanent basis.\n\nThis would be an excellent opportunity for someone experienced within Energy or an experienced customer service professional looking to get into the industry!\n\nIf you are passionate about supporting customers please apply now!\n\nClient Details\n\nMichael Page have partnered with a reputable organisation within the Utilities Sector the business are looking for an Energy Customer Care Advisor to join their team to start asap on a permanent basis.\n\nThis would be an excellent opportunity for someone experienced within Energy or an experienced customer service professional looking to get into the industry!\n\nIf you are passionate about supporting customers please apply now!\n\nDescription\n\nAs an Energy Customer Care Advisor you will be supporting and providing assistance to customers with their meter queries.\n\nYou will be investigating meter queries and any discrepancies working alongside the offshore customer service department to come to a quick resolution and ensure an excellent experience is provided.\n\nThe role will be extremely varied alongside supporting with meter installations booking in works and providing support to engineers to solve any issues.\n\nWill include analysing data and producing reports alongside general administrative duties required for the team.\n\nProfile\n\nEnergy and meter experience desirable but not essential and the business will consider customer service candidates from a variety of backgrounds!\n\nExcellent communication and a confident communicator \n\nAnalytical and an excellent problem solver\n\nGood attention to detail and organisation\n\nAble to work towards targets and service level agreements\n\nPassionate about delivering the best experience\n\nJob Offer\n\nSalary of up to £31000+ reputable business within the Energy Sector+ full training provided+ excellent progression and development+ central location in Leeds+ free parking+ exceptional benefits package+ superb offices and facilities+ excellent team and culture+ no shift patterns or weekends+ immediate start and interview

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Energy Customer Care Advisor in Leeds

Leeds, UK
Full time

Published on 11/23/2025

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