Emergency Response Coordinator- Fire and Water Restoration in Greer

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Job DescriptionJob Description

Join Rytech Restoration of The Upstate as a Full-Time Emergency Response Coordinator in the thrilling field of fire and water restoration! This fully remote position empowers you to make a significant impact right from the comfort of your home while responding to emergencies and assisting clients in their time of need. With a base salary of $50,000 and performance-based commissions averaging an additional $40,000+, top performers can expect to earn over $90,000 annually, making this not just a job, but a lucrative career. The excitement of tackling challenges head-on and providing empathetic, customer-centric solutions awaits you. Be part of an energetic and forward-thinking team that values innovation and excellence right here in The Upstate of South Carolina.

You can get great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Your opportunity to grow in a flexible, high-performance environment is just a click away!

Rytech Restoration of The Upstate : Who We Are

Rytech Restoration of the Upstate is a trusted leader in fire damage restoration. We specialize in rapid response to fire-related losses, helping property owners restore their homes and businesses with care, expertise, and professionalism. Our projects range from multimillion-dollar commercial jobs to high-value residential properties. We are a team of high-energy, high-performing individuals committed to maintaining Rytech as an industry leader.

Your day as a Emergency Response Coordinator- Fire and Water Restoration

As an Emergency Response Coordinator (ERC) at Rytech Restoration, each day promises an exhilarating blend of challenges and rewards. Mornings kick off with reviewing overnight calls and dispatching teams to urgent fire and water damage sites, prioritizing based on skill sets and proximity. You’ll engage directly with homeowners and property managers, reassuring them and explaining the restoration process. Midday, you’ll visit job sites to assess damage and manage logistics, ensuring safety and quality standards are upheld while liaising with insurance adjusters to keep the process smooth.

In the afternoons, leadership takes center stage as you support teams on-site, guiding them through challenges and updating customers on their recovery progress. The role demands quick problem-solving and empathetic communication, making every moment impactful. You’re not just coordinating responses; you’re actively part of a transformative process that helps clients reclaim their spaces and peace of mind.

What matters most

To thrive as an Emergency Response Coordinator at Rytech Restoration, a blend of technical and interpersonal skills is essential. Proficiency in fire damage restoration is crucial, alongside an understanding of fire department protocols that ensure safety and compliance. Strong customer service skills are paramount, as this role involves guiding distressed homeowners through the restoration process while providing reassurance during their most challenging moments.

Sales acumen will also be beneficial, as you'll need to effectively communicate our services to clients and insurers alike. Additionally, adept scheduling abilities are key, allowing you to efficiently manage technician assignments and job timelines. Experience in emergency service, particularly in fire situations, will enhance your problem-solving skills, enabling you to respond swiftly and efficiently to unforeseen challenges.

In this fast-paced environment, a commitment to excellence and integrity will ensure you make a meaningful impact on each restoration project.

Knowledge and skills required for the position are:

• Fire damage restoration
• fire department experience
• customer services
• sales
• scheduling
• emergency service in Fire

Our team needs you!

If you think this job is a fit for what you are looking for, great! We're excited to meet you!

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.