Drive Success as Our Next HVAC Service Manager

Job DescriptionJob Description

HVAC Service Manager Job Description

Lead. Grow. Make an Impact.

We’re looking for a dynamic leader to take the reins of our HVAC service department — someone who embodies Respect, Integrity, and Responsiveness, and thrives on developing teams, driving performance, and delivering a five-star customer experience.

As our HVAC Service Manager, you’ll lead a team of skilled technicians, oversee daily operations, and play a pivotal role in coaching and training — especially in technician-driven sales performance. We’re a fast-paced, forward-thinking company that uses ServiceTitan, and we’re looking for someone who can hit the ground running, build trust, and elevate our service team to the next level.

What You’ll Do:

·         Lead, coach, and develop residential and light commercial HVAC technicians

·         Drive technician performance through ride-alongs, KPI tracking, and sales training

·         Oversee scheduling and dispatch coordination to optimize team productivity

·         Recruit, hire, onboard, and mentor new technicians

·         Conduct regular one-on-ones and team meetings to reinforce training, safety, and company values

·         Manage daily job flow, ensuring quality workmanship and excellent customer service

·         Resolve customer escalations professionally, upholding our values at all times

·         Coordinate with install, and dispatch departments to align operations

·         Oversee truck stock to ensure technicians are set up for success

·         Review job performance reports, invoices, and billing to maintain healthy cash flow

·         Set departmental goals and ensure technician buy-in through effective communication and leadership

·         Use Service Titan to manage workflows, analyze trends, and improve operational efficiency

·         Promote and develop maintenance agreements, and assist with estimating/bidding when needed

What You Bring to the Table:

·         5+ years of HVAC service experience, including at least 2 years in a leadership role

·         In-depth technical knowledge of HVAC systems (troubleshooting, repair, and installation)

·         Experience using Service Titan or similar CRM/field service platforms ()

·         Strong sales acumen and ability to train technicians in ethical, performance-based selling

·         A passion for mentoring and developing people — you believe your success is tied to your team’s

·         Ability to hold others accountable with professionalism and empathy

·         Excellent communication, organization, and problem-solving skills

·         Bonus: Training from CertainPath, Nexstar, EGIA, or similar programs

Why You’ll Love Working Here:

We don’t just offer a job — we offer a leadership opportunity inside a company that’s committed to growth, excellence, and doing right by our team and customers. We’re built on Respect, Integrity, and Responsiveness, and we walk the talk.

·         Competitive salary + performance bonuses

·         401(k) with 6% match

·         Company truck + fuel card

·         Health, dental, vision, and life insurance

·         Paid time off + holidays

·         Professional development and industry training

·         Supportive leadership and a strong operational team

Schedule:

• Full-time | Monday–Friday | 8-hour shifts
• Occasional after-hours/on-call support as needed (leadership presence only)

Ready to Lead?

If you’re an HVAC professional with a passion for leading people, driving results, and building a high-performing team — this is your shot. Let’s build something great together.

Apply now and take the next step in your HVAC leadership journey.

Company DescriptionWe specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.Company DescriptionWe specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.