Doors engineer, Technical support in Nottingham
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job Description
At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators, industrial and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.\n\nWe are looking for a Doors Technical Engineer to join our KONE Doors Technical team. In this role, you’ll be the go-to expert for resolving complex technical issues on industrial and pedestrian doors, providing support to Doors engineers across the UK, and ensuring compliance with safety and quality standards.\n\nThis position is based in Nottingham; you will be part of the Global Technical Help Desk team.\n\nWhat You’ll Do\n\n * \n\n Provide remote and on-site technical support to Doors engineers, identifying root causes and solutions\n\n * \n\n Log cases to the Technical Helpdesk tool and direct to relevant expert when needed\n\n * \n\n Deliver training to Doors engineers during site visits and through scheduled sessions, support local training centres\n\n * \n\n Support in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract\n\n * \n\n Create and manage knowledge base articles\n\n * \n\n Purpose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety\n\n * \n\n Identify proactively root causes for the issues and forward corrective actions according to KONE Door Business (KDB) process requirements (e.g.
training, guidelines, etc.)\n\n * \n\n Ensure compliance with KDB safety standards and customer safety rules, report safety concerns\n\n * \n\n Stop installation or door operations if safety violation or hazards are detected\n\nTo qualify for this vacancy we would expect you to have:\n\nStrong technical knowledge of pedestrian and industrial doors, gates and barriers\n\nExcellent health and safety knowledge\n\nADSA and DHF qualified\n\nCSCS certification\n\nStrong customer skills\n\nCollaborative team player\n\nExcellent problem solving and communication skills\n\nFull, clean UK driving licence\n\nWillingness to travel across the UK\n\nProficient IT skills\n\nWe offer a range of fantastic benefits to our employees including:\n\n * \n\n Excellent salary depending on experience\n\n * \n\n Company car, parking apps to cover business parking costs\n\n * \n\n Paid travel and overtime\n\n * \n\n 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day\n\n * \n\n Company Pension Scheme\n\n * \n\n Employee Assistance Programme\n\n * \n\n Prolonged insurance (PDI)\n\n * \n\n KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy\n\n * \n\n KONE dental plan\n\n * \n\n Life Assurance\n\n * \n\n Gym membership\n\n * \n\n KONE Discounts and cashback platform\n\n * \n\n Give As You Earn, which allows to make tax-efficient charity donations\n\n * \n\n Cycle to Work Scheme \n\nIn addition, we offer strong and clear progression programmes with Engineers so that you can reach your full potential. To support your learning, you will have access to our learning tool that allows you to apply for various courses that can increase your knowledge and progression potential.\n\nThis role is not eligible for visa sponsorship
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.