Dispatcher - HVAC in Redmond

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Job DescriptionJob Description

AccuAir Heating & Cooling is a Family-Owned and operated Heating and Air Conditioning Company.

We are looking for a goal-minded individual to assist our technicians, customers, and office. This role will focus on answering phones, scheduling, and office administrative tasks. Must have a great "can do" attitude.

If you have experience offering ABSOLUTE CUSTOMER SATISFACTION, we want you to be a part of our team, please apply now!

Pay Scale: $19.00 - $25.00 plus Benefits, depending on skillset

Benefits: Medical and Dental (100% for employee), Paid Holidays, Paid Vacation, 401k with company match, and Sick Leave (earned at 1 hour per 30 hours worked, not to exceed 40 hours)

FLSA Status: Non-Exempt

Work Hours: 8:00 am - 5:00 pm, Monday through Friday, some overtime as needed

Primary Job Function: To assist with all incoming phone calls, and manage the day-to-day scheduling operations. Responsible for the creation of department job files, daily/weekly/monthly reporting, contacting clients regarding scheduling issues, and scheduling subcontractors and inspections. Responsible for coordinating communication between service technicians, installers, field supervisors, customers, vendors, and the office.

Required Qualifications:

• Impeccable customer service skills
• Ability to multi-task within a fast-paced environment
• Geographical knowledge of sales area or map reading skills
• 3+ years of office experience
• High school diploma or general education degree (GED)
• Regular and Reliable Attendance

Qualifications Desired:

• Some dispatching experience within a service-related industry
• Excellent verbal skills
• Professional phone skills
• Strong interpersonal skills
• Energetic personality
• Well-organized and able to work independently
• Working knowledge of GPS and mapping software
• Bi-Lingual (Spanish)

***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.