Director of Safety and Security in Silver Spring

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Job DescriptionJob Description

Director of Safety & Security

Position Summary

The Director of Safety Security provides leadership and strategic oversight for all safety, security, and emergency management operations across The Westchester campus. The Director ensures that all systems, personnel, and procedures are aligned with regulatory standards and the Corporation’s expectations for safety, professionalism, and service. This position is responsible for supervising the in-house security team, overseeing fire and life-safety systems, coordinating emergency preparedness, and maintaining compliance with applicable codes and standards.

Essential Responsibilities

Leadership & Staff Oversight

• Supervise and schedule Access Control Officers and Switchboard Operators to ensure continuous campus coverage.

• Recruit, train, and evaluate staff, establishing clear standards for conduct, incident reporting, and communication.

• Coordinate quarterly performance reviews and ensure all required certifications and training are current.

Security Operations

• Manage and administer all physical security systems, including CCTV, access control, intercom, and alarm platforms.

• Maintain Standard Operating Procedures (SOPs) for access control, visitor management, and contractor entry.

• Conduct and document investigations of incidents, complaints, and security violations, ensuring timely reporting to Management.

Fire and Life Safety Oversight

• Direct oversight for all fire alarm and life-safety systems, procedures, and related training.

• Serve as liaison to the D.C. Fire Marshal’s Office and coordinate required inspections, testing, and evacuation drills.

• Maintain documentation of all compliance activities, ensuring systems are operational and records auditable.

Emergency Preparedness and Response

• Develop and maintain the Corporation’s emergency response, evacuation, and continuity plans.

• Coordinate and lead campus-wide drills, tabletop exercises, and After-Action Reviews

(AARs).

• Act as the primary liaison with law enforcement, fire, and emergency medical agencies.

Training and Policy Development

• Implement a structured training program consistent with The Westchester’s Security Program Framework.

• Oversee required CPR/AED and first aid certification for all staff and ensure completion of annual refresher courses.

• Develop and update written policies, ensuring compliance with local, state, and federal regulations.

• Provide safety and emergency procedure training to other departments as needed.

Interdepartmental Coordination and Communication

• Work collaboratively with Facilities, Human Resources, and Front Desk management to address operational and safety concerns.

• Communicate with Member-Owners regarding safety and incident matters with professionalism and discretion.

• Provide quarterly reports and updates to the General Manager | Chief Operating Officer, summarizing training compliance, incident trends, and improvement actions.

Qualifications

• Bachelor’s degree in Criminal Justice, Public Safety, Emergency Management, or related field, or equivalent experience.

• Minimum seven years of progressive experience in security or safety management, preferably in a residential, institutional, or hospitality environment.

• Strong working knowledge of access control, CCTV, and fire/life-safety systems.

• Experience in supervision, budgeting, and policy implementation.

• Certified in or able to obtain CPR, AED, and First Aid within 90 days of hire.

• Strong written and verbal communication skills and the ability to manage complex situations with discretion.

Schedule and Evaluation

Regular schedule Tuesday–Saturday, 12pm – 8pm., or as otherwise determined by Management. The Director’s performance will be evaluated annually by the General Manager | Chief Operating Officer based on program compliance, staff development, system readiness, and overall effectiveness in safeguarding The Westchester community.

Company DescriptionOverview of The Westchester: Built in 1931 on one of the highest points in the city, The Westchester is a five-building, self-governing, member-owner co-op community that houses more than 500 apartments ranging in size from studios to three bedrooms. The Westchester maintains its original grandeur, with more than 10 acres of beautiful, landscaped grounds, including a three-level sunken garden, and provides numerous amenities and commercial services, including a grocery store, restaurant, fitness center, valet, library, hair salon, barbershop, guest rooms, and on-site parking. The Westchester is a short walk from restaurants and other businesses in neighboring Glover Park, Cathedral Heights, and Georgetown, and is adjacent to Glover-Archbold Park.
The Westchester offers more than a home, but also a diverse, vibrant, engaged multi- community where member-owners collaborate with The Westchester staff on multiple fronts. Our Main Lobby is the site of a concert series with performances by professional musicians. The community holds monthly gatherings where neighbors can get to know one another. We are also electronically connected, with an internal website and social media.

The Westchester seeks to set the standard for a quality living experience in our nation's capital, and central to our success is a dedicated team of professionals focused on exceptional customer service, operational efficiency, and innovation. Westchester staff have provided a legacy of excellence that has contributed to the ongoing success of our community.

As The Westchester nears its centennial as one of Washington’s best-known addresses, we are embarking on exciting developments, with an ambitious long-range capital plan to modernize the physical and virtual infrastructure and to build a strong, forward-looking management structure. As an employer, The Westchester is dedicated to providing a supportive and inclusive work environment. We value integrity, innovation, and collaboration, encouraging our employees to share their ideas, take initiative, and grow their careers.

The Westchester is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiencesCompany DescriptionOverview of The Westchester: Built in 1931 on one of the highest points in the city, The Westchester is a five-building, self-governing, member-owner co-op community that houses more than 500 apartments ranging in size from studios to three bedrooms. The Westchester maintains its original grandeur, with more than 10 acres of beautiful, landscaped grounds, including a three-level sunken garden, and provides numerous amenities and commercial services, including a grocery store, restaurant, fitness center, valet, library, hair salon, barbershop, guest rooms, and on-site parking. The Westchester is a short walk from restaurants and other businesses in neighboring Glover Park, Cathedral Heights, and Georgetown, and is adjacent to Glover-Archbold Park.\r\nThe Westchester offers more than a home, but also a diverse, vibrant, engaged multi- community where member-owners collaborate with The Westchester staff on multiple fronts. Our Main Lobby is the site of a concert series with performances by professional musicians. The community holds monthly gatherings where neighbors can get to know one another. We are also electronically connected, with an internal website and social media. \r\n\r\nThe Westchester seeks to set the standard for a quality living experience in our nation's capital, and central to our success is a dedicated team of professionals focused on exceptional customer service, operational efficiency, and innovation. Westchester staff have provided a legacy of excellence that has contributed to the ongoing success of our community. \r\n\r\nAs The Westchester nears its centennial as one of Washington’s best-known addresses, we are embarking on exciting developments, with an ambitious long-range capital plan to modernize the physical and virtual infrastructure and to build a strong, forward-looking management structure. As an employer, The Westchester is dedicated to providing a supportive and inclusive work environment. We value integrity, innovation, and collaboration, encouraging our employees to share their ideas, take initiative, and grow their careers. \r\n\r\nThe Westchester is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences

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