Director of Program Management

Job DescriptionJob DescriptionSalary:

The Director of Program Management is a strategic leadership role responsible for the full lifecycle of program deliveryplanning, execution, team leadership, risk mitigation, client success, and regulatory compliance. This individual will lead engagements across HCV, PBV, RAD, and Public Housing portfolios, while mentoring high-performing teams and building deep client trust.

Location: Must reside in AL, AZ, CT, ID, IL, FL, MD, ME, MI, MO, MT, NC, OR, PA, SC, TN, TX, VA

This position is ideal for a seasoned public-sector program leader who thrives in politically charged environments, understands HUD regulations, and can translate complex requirements into measurable outcomes.

This is not a behind-the-desk role. You will travel, lead teams on the ground, and build trust where its been lost. You will be held to a high standard, but you will also be part of something disruptive, meaningful, and deeply needed in the affordable housing sector.

Summary of Key Responsibilities:

• Oversee the full implementation and ongoing management of large-scale affordable housing programs (HCV, PBV, RAD, Public Housing, etc.)
• Lead project scoping, workplan development, and kickoff processes with internal and client stakeholders
• Align program goals with contractual obligations, regulatory mandates (HOTMA, NSPIRE, SEMAP/PHAS), and agency priorities
• Monitor program performance against KPIs; proactively resolve delivery challenges
• Serve as the senior point of contact with client executive teams, boards, HUD field offices, and local elected officials
• Build consensus across politically sensitive environments and manage competing stakeholder interests
• Deliver program briefings, public presentations, and issue escalations with professionalism and command
• Recruit, train, and mentor a team of project managers, analysts, and housing specialists
• Define roles, assign responsibilities, and ensure high-quality execution across all workstreams
• Implement continuous improvement tools, SOPs, and standardized performance dashboards
• Collaborate with compliance, training, and systems teams to ensure program integrity
• Identify and eliminate operational inefficiencies through process redesign and performance analysis
• Mitigate risks to project timelines, budgets, and deliverables by maintaining disciplined PM practices
• Lead recovery planning and course corrections when projects veer off-scope or fall behind

Qualifications and Skills:

• PMP, CAPM, or Lean Six Sigma Certification
• Nan McKay or NAHRO certifications in HCV, Public Housing, or HQS
• Bilingual or bicultural skills a plus, particularly Spanish

Experience

• 7+ years of progressive experience in project or program management, including at least 5 years in affordable housing (HCV, PBV, PH, RAD, or similar federally subsidized programs)
  5+ years of staff leadership, preferably in consulting, public agency, or matrixed environments
• Proven experience working with HUD-funded programs, regulatory compliance, and politically sensitive client environments
• Strong working knowledge of HUD regulations, including HOTMA, NSPIRE, SEMAP/PHAS, rent calculation, and reasonable accommodation procedures
• Ability to lead across diverse stakeholder groups, manage resistance, and build client confidence under pressure
• Excellent verbal and written communication skills, including public speaking and reporting
• Familiarity with housing software platforms such as Yardi, Emphasys, Tenmast, or similar
• Experience managing remote or distributed project teams
• Experience working with PHAs or city/county governments
• Experience with scope execution to ensure alignment with project schedules and budgetary goals.
• Experience in successfully managing multiple contracts totaling over $4 million

Key Measurable Performance Indicators

• On-time, in-budget project delivery (95%+ adherence)
• Client satisfaction score of 90%+
• Improvement in SEMAP/PHAS or internal PHA performance indicators
• Staff retention and engagement scores for assigned teams
• Operational efficiency gains or cost savings identified and implemented

Travel Requirement:

• Extensive travel required; relocation may be necessary based on project needs
  

remote work