Director of Program Impact

Job DescriptionJob DescriptionSalary: DOE

Rainbow Village, Inc.

Job Description

Position: Director of Program Impact

Status: Exempt - Full-time, 40 hours/week

Salary: Based on Experience

Reports to: Chief Operations Officer

Location: Duluth, GA

MISSION

To transform the lives of families experiencing homelessness by providing help, hope, housing, and healing to instill initiative, self-development, and accountability that will foster meaningful growth in the lives of all who encounter Rainbow Village.

SUMMARY DESCRIPTION:

The Director of Program Impact will work in collaboration with the Executive Leadership Team (ELT) to execute a comprehensive programmatic strategy to enhance our service delivery and accelerate impact on children and families. This position combines our partnerships, program function, and data functions to create a unified programmatic team that will help design our overall programmatic strategy to ensure the lives of families are impacted in a way that all family members gain self-efficacy to develop improved outcomes for all members of the family.

PERFORMANCE RESPONSIBILITIES:Program Leadership, Oversight, and Evaluation:

• Oversee the coordination, integration, and delivery of all programs, promoting collaborative relationships between program areas and ensuring that the expectations of staff, partners, funders, and other stakeholders are consistently met

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  Evaluate overall program effectiveness and program quality based on achievement of stated goals; recommend modification to improve program performance or create new program offerings; oversee development of evaluations for programs. Manage the quality improvement process.
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  Conduct surveys, town halls and other feedback mechanisms to ensure an informed data-driven approach to decision making. Leverage existing systems (such as Client Track and CaseBook) to gather and analyze data to inform the programmatic and operational decision-making process and increase the agencys efficiency, transparency, and collaboration across teams.

Team Leadership and Management:

• Create a team culture where all people can thrive, grow, and develop in order to further the mission of Rainbow Village
• Manage and support the Program Team to achieve their performance and professional development goals
• Deploy resources efficiently and effectively toward organizational goals, working with staff to balance workload and effort, and provide regular feedback so that key staff can continuously improve their skills
• Set the vision for and oversee internal and external training and professional development programming to improve the quality and impact of our work

Enterprise Leadership and Organizational Strategy:

• Serve as a member of the Executive Leadership Team, providing input and making decisions on issues of org-wide magnitude
• Participate in the budget development process and maintain a high level of fiscal responsibility
• Implement Rainbow Villages strategic plan as set by the Board of Directors, and in collaboration with the rest of the Executive Team, as well as developing and implementing new initiatives that serve the organizations mission
• Collaboratively set and steward the organization's strategic direction and develop a comprehensive programmatic impact plan for the organization
• Champion the Rainbow Village mission, vision, and strategic efforts both inside and outside the organization

KNOWLEDGE, ABILITIES, AND SKILLS:

• Dynamic Leadership:You think strategically and set bold visions for our programmatic work.
• Achieve Ambitious Goals:You envision beyond the status quo.
• Adjust Course:You pivot effectively in a dynamic landscape.
• Communication:You listen actively and respond appropriately.
• Solutions :You have adeep belief in our mission and take part in finding solutions for the problems we identify.

Positional Skills

• Cultivating Relationships & CollaboratingExcellent relationship-building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders
• Allocating and Managing ResourcesA practical ability to get things done; the ability to set clear priorities, delegate, and guide investment in people and systems.
• Enterprise LeadershipWisdom and good judgment; organizational savvy; keen analytic, organization and problem-solving skills to enable sound decision-making.
• Leading ChangeThe intellectual flexibility and managerial courage to shift direction and bring others along.
• Building High Performing TeamsHire high-quality, talent whose strengths match the needs of the work; develops an environment of camaraderie and collaboration that enables teams to meet & exceed goals

Functional Knowledge

• Demonstrated past experience planning and executing strategic and innovative initiatives in support of achieving organizational goals
• A forward thinker with a track record of utilizing new methods of stakeholder engagement and connectivity, who will be driven by innovation in developing best practices

EDUCATION, TRAINING, AND EXPERIENCE:

• Bachelor's degree from an accredited college required.
• Advanced degree and/or advanced certification or specialization .
• At least ten years of professional experience, including experience managing teams in a nonprofit, government, or philanthropy setting, overseeing multiple programs or contracts (ideally at an organization serving low-income families or communities)
• Demonstrated success in developing and evaluating program models and selecting and successfully operationalizing innovative programs.
• Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.

Technical Skills:

• Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems.
• Demonstrated experience managing a high-performing including professional development and mentorship
• Demonstrated ability to analyze and compile complex data for planning and reporting purposes

SPECIAL REQUIREMENTS:

Position requires the attending occasional evening and weekend functions.

Date Established:09/14/2025
This description may be changed at any time. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and to perform any other related duties as assigned by leadership. Rainbow Village reserves the right to update, revise or change this job description and related duties at any time.