Director of Operations

• Ensure the smooth operation and
  coordination of the hotel through respective Department Heads
  (Front Office Housekeeping Spa & Health Club Food &
  Beverage and Culinary)
• Provide leadership that
  engages and motivates our team of exceptionally guest oriented
  Heartists
• Provide coaching; leadership
  development; and goal setting with hotel department
  heads
• Support the annual budgeting process and
  financial forecast for the operations
  departments.
• Ensure that all operations
  departments are maximizing revenue and profit potentials while
  minimizing costs and staying within budget
  guidelines.
• Analyze monthly P&L and
  month-end reports identify deviation from business plan
  goals.
• Gather and report financial information
  to the General Manager.
• Develop recommend
  implement and manage the operational departments annual and long
  term goals.
• Conduct daily briefing with
  management on current key activities.
• Ensures
  optimal compliance with corporate focus audit local health and
  safety and other statutory
  regulations.
• Evaluates changes in guest needs
  guest mix and competitive set. Recommend appropriate
  products/services and operational changes as
  necessary.
• Anticipate and address guest issues
  establish proactive processes to promote guest
  satisfaction.
• Communicate in an effective and
  timely manner with General Manager on matters which
  requires attention.
• Represent the
  Brand in projecting a credible image to the market residents and
  colleagues alike.
• Has responsibility for the
  overall operations of the Hotels Rooms and Food & Beverage
  Divisions including the development and performance management of
  employees. Oversee the financial aspects of the different hotel
  areas optimizing profits while ensuring the highest level of
  service quality is provided to hotel guests.  The Director
  of Operations also has responsibility for departmental meetings
  supplier relations and overall maintenance of the
  hotel.        
• Set
  plan and direct the operational departments to achieve and
  overpass agreed goals of gross operating profit Guest
  Satisfaction Brand Consistency and Employee
  Engagement.
• Support the hotels annual budgeting
  process and adhere to Accor established
  guidelines.
• Assist in managing the hotels
  budget and ensuring that expenses incurred are within budget and in
  line with the Brand established
  guidelines.
• Lead and guide their reporting and
  management teams in driving the hotel to achieve its performance
  goals.

Additional
Information :

Director of
Operations for Mercure Abu Dhabi
Downtown

Remote
Work :

No

Employment
Type :

Full-time

Key Skills
Risk
Management,Negiotiation,Operational
management,Smartsheets,Strategic Planning,Team
Management,Budgeting,Leadership Experience,Program
Development,Supervising Experience,Financial Planning
Experience: years

Vacancy: 1