Director of Internal IT Operations

• Design and implement the IT strategy for the company in conjunction of the Delivery Hero strategy from device and license acquisition to networking security and SSO.

• Define an IT roadmap to allow the company to scale as it grows internationally.

• Oversee the overall IT budget and provide monthly forecast.

• Oversee the IT projects and initiatives.

• Operate production systems for VoIP and IVR Upgrade company internal network to interconnect all headquarters local offices and tMarts

• Closely collaborate with HR and Tech departments.

• Automate key processes like employee onboarding and offboarding asset management access admin among others.

• Design and implement an account and permissions management strategy for employees together with the Delivery Hero ETS team

• Implement and enforce a security strategy for the devices of the employees.

• Implement the necessary solutions from the IT side that will allow talabat to meet compliance standards like PCI.

• Lead POCs of new products that could be useful for talabat.

• Lead the evolution of our help-desk service to assist talabat employees with IT issues.

• Manage our vendor relationships acting as an owner in terms of budget allocation and efficiency

• Manage a distributed team across the region

Qualifications :

• Great communication skills written and spoken in English. Arabic would be a plus.

• A lot of flexibility and ability to decide on the go: If you are used to a traditional setting with everything thoroughly structured and processes flowing smoothly everywhere - this is not what you will find!

• At least 5 years of experience managing an IT team in a mid-size company with distributed offices

• Experience deploying endpoint protection software and security policies

• Proficiency in at least one programming language and scripting.

• Experience with automation and integrations. This is a hands-on role.

• Experience with cloud providers such as AWS.

• Experience with and deep understanding of IAM/SSO solutions.

• Computer Sciences / Engineering / similar university degree

Remote Work :

No

Employment Type :

Full-time

Key Skills
Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning
Experience: years
Vacancy: 1