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Department Manager, Gas Distribution Services and Service Line Inspections

Job Description

The Department Manager is responsible to provide overall leadership and direction for the Gas Distribution Services (GDS), Gas Emergency Response Force (ERF), and Service Line Inspection (SLI) sections. Will be responsible for the safe, timely, and efficient response to natural gas leaks, odors, and emergency notifications, including addressing and eliminating potentially hazardous outside gas leaks. Will ensure compliance with mandated gas safety regulations, including periodic inspections, service line inspections, natural gas detector (NGD) installations/replacements, gas meter programs, and leak management.

Responsibilities

Core Responsibilities

Responsible for ensuring that Company and contractor resources are adequately staffed and trained to effectively complete requirements associated with GDS, ERF, and the SLI/NGD activities.

Responsible for ensuring that Company and contractor resources who perform covered tasks are trained and qualified in accordance with approved Company procedures and 16 NYCRR 255.604.

Responsible for meeting/exceeding regulatory and Company targets for response and repair to gas leak, odor, and emergency notifications, including response time, made safe time, and total/workable leak backlog.

Responsible for compliance with federal, state, and local codes and regulations, and Company specifications and procedures.

Responsible to meet the customer expectations for prompt service restoration associated with new business accounts, upgrades and reconnection of service for various reasons associated with interruption of service.

Responsible for the successful planning of all periodic inspections, service line inspections, and natural gas detector installation/replacement by efficiently bundling, scheduling, and routing work.

Provides guidance to the GDS Manager and SLI/NGD Field Operations Planner to ensure conflicts between the different work streams does not impact customers, mandated programs, or emergency response.

Conducts financial reviews of productivity reports and makes appropriate corrections that ensure accurate accounting of O&M and capital expenditures.

Evaluates the performance of subordinates and takes action to develop/improve individual or group performance, productivity, and efficiency while maintaining an inclusive workspace.

Oversees monthly union/management meetings and ensures efficient follow-up to resolve issues.

Represents the department at customer meetings and meetings with other stakeholders.

Performs other related tasks and assignments as required.

Qualifications

Required Education/Experience

Bachelor's Degree and 8 years full time related experience.

Relevant Work Experience

Minimum of five (5) years supervisory experience. Required

Experience must include knowledge of how practices, procedures and specifications affect Planning, Safety and Environmental excellence. Required

Must have knowledge of eGIS, Adapt, and CORE, in addition to competency in Microsoft Office (including Microsoft Project). Required

Must have experience in budgeting and the accounting reconciliation process. Required

Must have experience in reviewing and approving Blanket Purchase Agreement (BPA) requisitions in Oracle. Required

Must be well organized, detail oriented, flexible to handle multiple assignments and meet deadlines. Required

Must possess superior oral and written communication skills and be able to effectively interact with customers, support staff and various levels of management. Required

Must possess strong leadership skills and initiative to champion change and have the ability to influence others in order to improve the management process. Required

Must be computer literate, have excellent technical skills and a proven record of leadership, communication and organizational skills that are needed to motivate and direct personnel. Required

Must be able to exercise independent judgement and possess the ability to render sound business decisions.

Licenses and Certifications

Driver's License Required

Physical Demands

Ability to respond to system emergencies

Able to work in all weather conditions, i.e. excessive heat and/or cold

Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)

Additional Physical Demands

The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Must be able and willing to travel within the Company service territory as needed.

About Us

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

Rich medical & pharmacy benefits, including vision benefits

Dental benefits

Health Savings Accounts

Health Care and Dependent Care Flexible Spending Accounts

401(k) with robust matching

Employer paid Pension Plan

Employee Stock Purchase Plan with a generous matching contribution

State of the art Employee Assistance Program

Paid Parental Leave

Generous paid time off plus paid holidays

Family support: emergency backup child, & elder care assistance

Social responsibility and volunteer opportunities

Employee discount program

Commuter Benefits

Culture of growth and learning: career development; tuition reimbursement; recognition program

Life and Long-Term Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

About the Team

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived , protected veteran status, , , creed, , , , , , , expression, genetic information, marital status, , citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com

Department Manager, Gas Distribution Services and Service Line Inspections

United States
Full time

Published on 07/30/2025

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