Dental Operations Manager

Job DescriptionJob Description

Queen City Endodontics, a thriving specialty practice in Mooresville, is looking for a motivated Dental Operations Manager to lead our team and deliver world-class patient care. If you're passionate about leadership, building supportive teams, and creating positive patient experiences, this is an opportunity to make a real impact.

We offer a Monday–Friday schedule (8:00 AM – 5:00 PM), a full benefits package, and even a sign-on bonus.

Why Join Us

At Queen City Endodontics, collaboration and growth are at the heart of what we do. Our diverse team of specialists, dental assistants, sterilization techs, and patient care coordinators work together to provide compassionate, high-quality care. We foster a respectful, inclusive workplace where team members feel supported both in and outside the office.

Your Role

As our Operations Manager, you'll take ownership of daily practice operations, lead and develop the team, and ensure that both patients and staff enjoy a seamless, supportive experience. You'll partner closely with clinical leaders to manage office workflows, financial performance, and compliance.

Responsibilities include:

• Overseeing day-to-day operations to keep the practice running efficiently and patients satisfied
• Managing budgets, forecasts, and financial performance to drive growth
• Overseeing purchasing, inventory, and office supply planning
• Ensuring compliance with OSHA, HIPAA, and other regulations
• Monitoring and implementing KPIs to track success
• Leading, mentoring, and developing staff through training and feedback
• Overseeing insurance, billing, and AR processes, including claims resolution
• Handling escalated patient or staff concerns with professionalism and empathy
• Other responsibilities as needed

What We're Looking For

• 2+ years of experience in healthcare or dental office management (dental experience , but healthcare operations backgrounds considered)
• Knowledge of insurance verification, billing, and AR processes
• Experience with P&L oversight and cost control
• Proven leadership skills with a focus on culture and accountability
• Familiarity with dental EMR systems (WinOMS experience a plus)
• A calm, confident presence with the ability to lead through challenges and change

Schedule

Full-time, Monday through Friday, 8:00 AM – 5:00 PM.

Benefits & Perks

We offer a comprehensive benefits package designed to support you in all aspects of your life:

• Sign-on bonus offered
• BCBS Medical Insurance (High Deductible & PPO Options)
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-Term & Long-Term
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

#priority

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range$55,000—$65,000 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): , , , , , , , , , protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

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