Demand Planning Manager, APAC

Job Requirements At least 4 to 8 years of experience in demand planning, preferably from FMCG or retail background Knowledge of Supply Chain basics Familiar with data analytic tools such as Excel, VBA, Power BI would be beneficial Bachelor degree is required Fluent in English, Cantonese and Mandarin. Flexibility in travelling Responsibilities: Start-up and design the function: processes, KPIs, information flows and governance routines. Consolidate an APAC forecast (Mainland China, HK, Macau, Taiwan, Singapore), working closely with all Sales Channels, Product and Marketing. Work closely with Retail Operations Team, Marketing and Supply Chain to improve and develop the regional forecast. Work closely with Demand Planning Team based in Italy to ensure correct flow of information, accuracy of forecast and demand needs are met / fulfilled. Understand and document forecast dynamics (eg; seasonality / daily order profile, competitor impact, cannibalization), in order to use as a basis for the future forecast. Understand and document sales history (base sales profile / post promotional evaluation), to use as a basis for the future forecast. Work closely with Marketing to define forecast assumptions for Marketing activity. Work closely with Supply Chain to define needs according to warehouse level, supply lead time and meet Retail Store’s demand. Influence sales strategy based on demand insights and stock optimization. Ensure service level objectives are achieved by working closely with Supply Chain and Retail Operations Team. Build and achieve KPIs of service (stock availability), wastage, forecast accuracy. Develop and improve demand and supply planning processes. Work closely with Customer Care Service (based in Italy) to prioritize and allocate stock that is in finite supply, to guarantee a fair service level across all customers. Analyze KPIs on a weekly and monthly basis in order to improve future performance. Follow performance of new products, seasonal products and seasonal campaigns and proactively highlight and address issues with Retail Operations and Marketing. Business Process Owner for forecasting Module in Microsoft Dynamics 365. Remarks The candidate will be responsible for designing and managing the Forecasting and S&OP processes, to ensure we are able to provide the right quantity of products to our customers at the right time, optimizing inventory, service levels, forecast accuracy and minimizing wastage. Reporting to: Regional Finance Director, APAC. Partnership with Supply Chain / Marketing / Sales Team Solid experience in Demand planning, good communication, strong interpersonal skills, excellent problem solving skill Location: Hong Kong. Short regular business trips to Mainland China are required.