Customer Service Supervisor 2025

Job DescriptionJob Description

Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Supervisors for our 2025 season!

Customer Service Supervisors work in the Muskegon terminal to help our passengers have a safe, efficient, and fun experience! This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and overseeing our departure processes. CSSs may also have light call center work and assist in receiving deliveries.

Lake Express' season runs from mid-April until the end of October.