Customer Service Specialist

Job DescriptionJob DescriptionBasic Qualifications

Education/Training: A high school diploma or equivalent; specialized banking education and training.

Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; ability to work well in a team environment while providing excellent customer service; moderate typing skills; moderate computer skills; thorough knowledge of branch operations; thorough a comprehensive knowledge of all bank forms and documents used in opening new accounts; a working knowledge of bank consumer products and services, along with the operating policies and procedures that impact these products; visual and auditory skills.

Experience: A minimum of two (2) years' experience in related positions normally required.

General Responsibilities

Responsible for performing a variety of duties to support the consumer services function of a community office; coordinating work within the office, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; assisting the immediate supervisor with administrative tasks to support office operations.

EOE, including /Veterans