Customer Service/Respiratory Specialist

Job DescriptionJob Description

???? Now Hiring: Customer Service/Respiratory Specialist

???? Location: 13450 Farmington Rd, Livonia, MI 48150
???? Schedule: Monday–Friday | 9:30 AM – 6:00 PM

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

???? The Role: Customer Service/Respiratory Specialist

You’ll be the go-to person helping patients breathe easier—literally. From setting up life-changing CPAP devices to making sure patients feel confident and cared for, this role is perfect for someone who loves helping others, explaining how things work, and being part of a mission that matters.

???? What We're Looking For

• A high school diploma or equivalent

• Experience with CPAP/sleep tech is a plus, but we’ll train the right person!

• Great communication and people skills

• Customer service superpowers

• Comfort teaching others how to use medical equipment

???? What You’ll Be Doing

• Set up and explain CPAP devices like a pro (don’t worry—we’ll train you!)

• Teach patients the “why” behind CPAP therapy and how to use it

• Keep patients on track with their therapy goals

• Be part of monthly team check-ins and training sessions

• Handle phone calls, coordinate care with doctors, and support caregivers

• Enter patient info, complete documentation, and use our POS system for sales/rentals

• Be a key player in helping people sleep better and live healthier

???? Perks & Benefits

• Competitive pay ????

• Full benefits: Medical, Dental, Vision & Life Insurance ????

• Paid time off + floating holiday ????

• 401(k) Retirement Savings Plan ????

• Training and growth opportunities ????