Customer Service & Order Processing Specialist

Job Description

Join Our Client as a Customer Service & Order Processor!\n\nAre you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, detail-driven environment? If so, this could be the perfect opportunity for you!

Our client, a well-established company based in Liverpool, is looking for a proactive and enthusiastic Customer Service and Order Processor to join their dynamic team.\n\nLocation: Liverpool\n\nType: Permanent \n\nSalary:25k per annum \n\nSchedule: Monday to Friday \n\nWhat You'll Be Doing:\n\nBe the first point of contact for customer queries via phone and email\nCoordinate safe returns and manage carrier-related queries\nProvide accurate pricing and professional written quotes\nKeep customers updated on delivery schedules and product availability\nRecommend products and offer basic technical support\nInput sales orders and liaise with carriers to ensure timely deliveries\nMaintain accurate customer records using the CRM system\nSupport general office tasks including filing, posting, etcThe ideal candidate will bring\n\nExcellent communication skills and a friendly, professional telephone manner\nConfidence using Microsoft Office (Word, Excel, Outlook)\nStrong attention to detail and the ability to multitask\nExperience with Microsoft Business Central (a bonus, not essential!)Don't miss out - apply today and take the next step in your career!\n\nAdecco Branch: Liverpool Adecco Retail Branch \n\nFor more job opportunities and general updates from Adecco, please follow us on our new Facebook page