Customer Service Coordinator (Construction)

Job Description

Customer Service Coordinator (Construction / Admin)\n\n£26,000 - £31,000 * 33 days' holiday * Health cash plan * Life assurance * Staff rewards\n\nSwadlincote - office-based (hybrid after probation) * Start to suit notice\n\nConfident with Admin and Outbound calling in the Construction industry and looking for a secure office role in a friendly team? This Customer Coordinator position offers a great office environment with development and progression offered from day one.\n\nThe Benefits\n\nStable, days-based role with hybrid work option after probation\n\n33 days' holiday (rising with service)\n\nProgression and development oppurtunities from day 1 \nHealth cash plan, life assurance, and staff rewards platform\n\nSupportive team environment and job security in a growing company\n\nWhat You'll Do\n\nMaintain the CRM: log activities, update contacts, and track project milestones\n\nHandle customer calls and emails, scheduling appointments and following up on enquiries\n\nSupport colleagues by preparing reports, quotes, and documentation\n\nProvide day-to-day administration to keep sales and technical teams running smoothly\n\nAbout You\n\nBackground in administration, customer service, or sales support\n\nComfortable using CRM systems and Microsoft Office with good attention to detail\n\nFriendly, organised, and confident on the phone or over email\n\nLooking for stability and a positive, long-term working environment\n\nGreat If You Also Have\n\nExperience in a construction or product-based business\n\nFamiliarity with quotes, pipelines, or order processing\n\nAmbition to grow into new areas as the business continues to expand\n\nCulture & Progression\n\nYou'll be joining a supportive team in a company that values its people. For those who want it, progression routes into technical or external sales are available - but this role also suits someone who simply wants a stable, rewarding position with strong benefits and long-term security.\n\nClick 'Apply' to secure a stable role with variety, benefits, and a friendly team environment.\n\nKeywords\n\nSales Administrator, Sales Support, Internal Sales, Sales Coordinator, Customer Service, CRM, Construction Products, Office Administrator, Hybrid Working, Swadlincote, Stable Role