Critical Services Technician-Mechanical

Job Description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician-mechanical bias to join the team in London.\n \nAbout the Role:\n \nAs a CBRE Critical Services Technician, you will resolve and complete day-to-day work orders to meet customer satisfaction targets and ensure completion in the time frame required.\n \nThis job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.\n \nPlease note: This is a continental shift pattern.\n\nRole Responsibilities:\n\nQualify and act as an appointed Authorized Person (AP) within 6 months from onboarding.\n \nMaintain an up-to-date log of work completed and outstanding items through the in-house system.\n \nEnsure that all contractors and staff comply with all company, client safety, and security requirements.\n \nParticipate in the critical services training program.\n \nEnsure effective communication with the client and management team is maintained.\n \nOperate as a team with other technicians by sharing expertise and experience to help resolve operational problems.\n \nProvide holiday, training & sickness cover for other members of the shift team.\n \nTrack and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.\n \nLog and action all out-of-line situations with incident reports.\n \nUse existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.\n \nImpact through clearly defined duties, methods, and tasks are described in detail.\n \nDeliver own output by following defined procedures and processes under close supervision and guidance.\n\nRole Requirements:\n \nSkills:\n \nEssential-\n\nGood technical & faultfinding skills\n \nEducated to a minimum of City & Guilds in Electrical (or HNC)\n \nExcellent administrative skills\n \nComputer literate\n \nHighly conversant in Microsoft Office suite\n \nStrong interpersonal and communication skills\n \nProcedure writing\n \nDesirable-\n \nApprenticeship (or equivalent programme in Electrical / Mechanical Installation).\n \nReport writing\n\nKnowledge:\n \nEssential-\n \nExcellent knowledge of the operation of Mechanical & Electrical Services\n \nAbility to interrogate and operate BMS systems\n \nKnowledge of business-critical services i.e., UPS, Generators and Comms Rooms etc\n\nDesirable-\n \n18th Edition IEE regs\n \nHV Trained\n\nAptitude:\n \nEssential-\n \nMust be able to work under own initiative.\n \nHigh level of personal integrity\n \nTakes ownership of issues and ensures completion.\n \nAble to organize and manage own workload.\n \nGood communication skills both verbal and written to all seniority levels.\n \nUnderstanding of customer needs and standards.\n \nPresentable and smart always\n \nSelf motivated with drive to exceptional service\n \nIncumbents must have a high level of energy, confident and stable in manner.\n \nOrganised, able to prioritise and deliver within high pressure, business critical environments.\n \nCommitted to the delivery of excellent customer service.

\n \nAble to work under pressure whilst remaining calm and focused. \n \nAble to make sound decisions based on fact and experience. \n \nWorking with team members\n\nCircumstances:\n \nEssential-\n \nRequired to work (Apply online only), Mon - Fri\n \nProvide out of hours accessibility as part of escalation procedure.\n \nMust be flexible regarding working hours\n\nCore Competencies:\n \nEssential-\n \nExceptional customer focus\n \nGood understanding of customer requirements\n \nAble to build enduring relationships.\n \nHigh level of responsiveness\n \nGood verbal and written communication skills\n \nAnalytical\n\nDesirable-\n \nPersonal drive for results - works to exceed goals, expectations, and standards\n\nWhy CBRE\n \nWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive.

We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.

We welcome all applicants.\n\nApplicant AI Use Disclosure\n \nWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process