Courier Operations Manager

Courier Operations Manager



Colnbrook



Monday to Friday (Apply online only)



Job description



I am recruiting for a Courier Operations Manager who will be responsible to the Operations Director, it will be your responsibility to ensure the smooth running of the operation. This is a hands-on role, which will involve managing a team to ensure shipments are processed and made ready for export adhering to procedures and deadlines



Key Tasks and Responsibilities:-



Maintaining the smooth and effective running of the Operations Department, including staffing levels, supplier engagement and delivery of departmental targets.

Ensuring shipments are processed in accordance with established policy & procedures.

Motivating the Operations team to perform effectively and efficiently, ensuring they have the correct skills and training to undertake their roles .

Working with the Operations Director to deliver strategic improvements.

Being responsive and agile to operational demands, with the ability to identify issues & solutions.

Ensure compliance with HMRC and regulatory procedures.

Performance monitoring and reporting .

Liaison with UK and overseas partners.

Carry out any other duties that may be reasonably required in the context of the job role.

Skills required



Extensive knowledge of the courier industry, for both exports and imports

Experience of leading a team

Knowledge of HMRC import/export procedures and raising entries

IATA Dangerous Goods trained

Forklift licence

You must be able to work in a fast-paced environment

You must have strong administration and communication skills

Exceptional leadership, motivation, and people management skills

Ability to prioritise, multitask and delegate

Good working knowledge of computers and email and office applications