Contracts Manager in EC1

Job Description

One of London's most vital transport operations are currently seeking a commercially minded Contracts Manager to oversee one of London's most iconic transport experiences.\n\nRole: Contracts Manager\nDuration: 6-month contract\nPay: £500 p/day (Inside IR35)\nLocation: London (2/3 days onsite)In this role, you'll be stepping into a fast-paced environment where your ability to challenge, influence and drive measurable improvement will directly impact service performance and customer experience.\n\nKey Responsibilities:\n\nTake full ownership of a complex, large-scale contract - Review obligations, identify gaps, and drive improvements\nChallenge and influence an external operator to deliver against KPIs and contractual commitments\nLead performance monitoring, tracking issues, risks and outcomes in a structured, evidence-led way\nBuild and strengthen governance frameworks to improve accountability and oversight\nAct as the key point of coordination between internal stakeholders and external partners\nProvide clear reporting and insight to support commercial decision-making and value for moneyYou'll join a small team responsible for managing the operation and maintenance contract for one of London's most iconic transport experience, working closely with a third-party operator to ensure the service delivers to the highest standards.\n\nKey Requirements:\n\nProven track record in hands-on contract management\nExperience turning around under-performing suppliers or contracts\nStrong, credible stakeholder management - able to challenge constructively\nEvidence of delivering measurable outcomes (KPIs, performance improvements)\nExperience working with complex or large-scale contracts\nAbility to design and implement governance / oversight frameworks\nBackground managing external operators or suppliersThis is a rare hands-on, autonomous role where you'll be trusted to get on and take ownership of a unique London transport asset and shape how a contract is managed, governed and improved.\n\nIf you're an experienced Contracts Manager seeking a role in London, simply apply now