Contract Senior Application Support Engineer

Job DescriptionJob Description

Contract Senior Application Support Engineer

MUST be local to Iselin, NJ, Hybrid Schedule at least 3 days onsite

Responsibilities:

• Providing L1/L2 support coverage.
• Resolving user Inquiries and handling Production Incidents, Root cause Analysis.
• Experienced with Sql, ETL ,Linux, Windows.
• User access reviews, Audit reviews, IDM reviews.
• Help in coordinating/Managing DR flips.
• Supporting Tidal jobs.
• Good to have prior application support experience with any of these. Broadridge apps(Impact, Cognos, BPS, Message Automation) Murex, Smartloan, Loanet.

Skills:

• Years of Exp : 10-14 yrs in Application support.
• Supporting applications under Market Operations Support group.
• Experience with settlement, collateral and reg reporting(FI/EQ) and derivatives product.
• Working with various vendors to support different applications.
• Experience with Broadridge apps(Impact, Cognos, BPS, Message Automation).
• Experience with Loanet, Global one application.
• Ability to multitask several ongoing issues.
• Experienced in Linux, Sql DB.
• Strong written and verbal communication skills.
• Resolving user queries from business users.
• Picking up prod Incidents, Tidal Job failure tickets troubleshooting them and resolving them.
• Documenting and maintaining support knowledge share on Confluence.
• Working on data review by Audit teams, IDM team.
• Running reports for business users by querying DB.

Education:

• Bachelor's in computer science, Information systems or similar field.