Construction Sales & Disaster Operations Manager
Job DescriptionJob DescriptionBenefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Position Summary
ServiceMaster by Twins is hiring a Construction Sales & Disaster Operations Manager to lead restoration and reconstruction projects from start to finish. This role combines sales leadership, project management, and field operations oversight. If you have a strong background in construction and a passion for helping people rebuild, we want to hear from you.
Key Responsibilities
Sales & Customer Engagement
- Generate and qualify leads
- Develop territory-specific marketing strategies
- Travel locally to meet clients and close deals
- Present services and address customer inquiries
- Build long-term relationships with clients and adjusters
- Provide post-sale support to ensure satisfaction
Project Management & Field Operations
- Plan and execute restoration and reconstruction projects
- Collaborate with clients, architects, engineers, and contractors
- Schedule and coordinate work to meet deadlines and budgets
- Supervise subcontractors and internal staff
- Conduct site inspections and ensure safety compliance
- Manage delays, emergencies, and weather disruptions
- Maintain detailed documentation and estimates
Estimating & Documentation
- Create estimates using Xactimate and IICRC standards
- Scope losses onsite and document with clear job photos
- Communicate with insurance carriers and clients
- Ensure documentation meets company and insurance standards
- Train new technicians and operational staff
Qualifications
Education & Experience
- High school diploma required; college degree
- 3 to 5 years of experience in construction or restoration
- Experience managing teams and subcontractors
- Familiarity with insurance restoration processes
Skills & Certifications
- Strong sales and negotiation skills
- Excellent communication and customer service abilities
- Proficient in mobile data entry and project tracking software
Physical Requirements
- Ability to inspect job sites in all weather conditions
- Capable of lifting up to 50 lbs
- Willingness to travel and work on-call
- Exposure to typical construction site hazards
If you love the thrill of the hunt and growing existing relationships while ensuring an excellent customer experience, we invite you to apply!