Compliance Coordinator

Job DescriptionJob Description

Position Summary: This position supports the ongoing compliance initiatives as set forth in the affiliate CRQM Program and all quality initiatives and standards as set forth by PPFA Accreditation Standards. The position reports to the Associate Vice President, Regulatory and Compliance and Facilities Infrastructure.

Essential Functions:

• Support key business initiatives related to Information Security, HIPAA, HITECH, and other applicable regulatory requirements.
• Perform and conduct audits to meet regulatory and accreditation requirements.
• Assist in the tracking, development, drafting, and maintenance of policies, procedures, and best practices documentation.
• Assist in the development, maintenance, facilitation, and tracking of HIPAA and Cybersecurity compliance training and education. Coordinate training needs and objectives within the organization.
• Provide logistic and operational support for key information security and compliance entities and initiatives (e.g., Compliance, Risk & Quality Management Committee, regulatory surveys)
• Maintain appropriate and required data, records, and other operational and regulatory report documentation.
• Assist with various internal and external audits and assessments, and their responses and remediation efforts. Monitor progress and maintain documentation to verify corrective actions were fully implemented and effective.
• Support company's Contracts and Agreements Workflow and vendor management efforts.
• Promote adherence to the organization's compliance program.
• Provide support for ad hoc projects, assignments and other initiatives as needed.

Non-Essential Functions:

• Regularly checks personal company email account for important affiliate-related communications, at least every 24 hours.
• Other duties as assigned by the VP, IT & Facilities Infrastructure and Associate Vice President, Regulatory and Compliance

Qualifications:

Skills, Experience, Education and Licensure

• Bachelor's degree in related field, three years of related experience
• Superior writing skills. Excellent verbal and written communication skills
• Ability to follow directions and work independently.
• Concurrently handle multiple projects and tasks.
• Perform detailed work accurately and take initiative to learn new tasks.
• Strong analytic, critical thinking, interpersonal, and technical skills.
• Consistently demonstrate a high standard of personal and professional conduct, ethics, objectivity, judgment, and discretion
• Ability to maintain confidentiality and handle highly sensitive information with discretion.
• Works with a high degree of integrity, confidentiality, discretion and with a sense of urgency
• Act as a team leader for small projects or work groups. Ability to lead small projects and work groups.

Cultural Awareness:

• All employees are required to demonstrate the importance of the ethical cultural awareness commitment of company by:
• Demonstrating empathy; recognizing inherent worth and treating individuals with respect.
• Protecting confidentiality of staff.
• Appreciating the company culture and its function in human behavior, and recognizing cultural strengths; and
• Seeking to understand patient's cultures and value of to be able to provide competent services.

Customer Service:

• Builds and maintains positive, quality relationships with customers, both internal (colleagues) and external (patients, clients, donors, etc,).
• Demonstrates commitment to exceeding customer expectations at every opportunity.
• Responds positively to customer concerns and demonstrates effective problem-solving skills.
• Consistently interacts positively with internal and external customers.
• Always wear a company identifying name tag when working.