Commissioning & Service Manager - New Home Solar
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Commissioning & Service Manager - New Home Solar
role at
MARS Energy Group
3 days ago Be among the first 25 applicants
Join to apply for the
Commissioning & Service Manager - New Home Solar
role at
MARS Energy Group
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About The Company
We are
About The Company
We are
Solara Home Energy , a rapidly growing alternative energy company specializing in solar solutions for new home construction. We’re passionate about delivering quality, reliability, and an outstanding homeowner experience.
If you’re an organized, independent problem-solver with a strong customer mindset and technical aptitude, we’d love to hear from you.
Check out our website! GoSolara.com
About the Role:
The
Residential Service & Commissioning Manager
is a field-based role responsible for activating (commissioning) new solar systems and handling post-install service and warranty support for homes in newly built communities. You’ll be the point person for ensuring solar systems are safely turned on, functioning properly, and meeting performance expectations. Additionally, you’ll respond to service requests, troubleshoot issues, and coordinate with builders, trade partners, and homeowners to deliver timely resolutions.
This role does not supervise other staff- it’s built for someone who takes ownership, works independently in the field, and thrives in a fast-paced, hands-on environment.
Key Responsibilities
Facilitate and manage field service techs to commission PV systems post-installation, ensuring safe activation and proper functionality.
Facilitate internal final inspections of solar system installations to verify workmanship, code compliance, and readiness for activation.
Respond to service and warranty requests from homeowners and builders.
Troubleshoot system performance issues, perform basic repairs or coordinate resolutions with subcontractors.
Clearly communicate system operations and maintenance expectations to homeowners.
Maintain detailed records of activations, service visits, findings, and resolutions in CRM or service platform.
Ensure all work complies with safety protocols and building/electrical codes.
Act as a field representative of Solara, delivering a professional, friendly experience for homeowners.
Regularly travel between active communities and job sites within assigned territory.
Identify and report trends or recurring issues to internal teams for quality improvement.
Other duties as assigned.
Minimum Qualifications:
Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Must have experience managing online calendar programs (e.g., Outlook Calendar).
Must have experience in CRM, ERP, or similar operations management software.
Proficient in Microsoft Suite, digital communication, etc.
High school diploma or equivalent.
2+ years of experience in residential solar installation, commissioning, or warranty/service.
Strong understanding of solar PV system components and performance testing.
Familiarity with single-family new construction environments and timelines.
Valid driver’s license with clean Motor Vehicle Record (MVR).
Skills / Knowledge / Abilities:
Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Confident in solar system troubleshooting, inverter configuration, and performance validation.
Excellent communication skills with homeowners, site supers, and internal teams.
Organized and detail-oriented with strong documentation habits.
Able to read and interpret installation drawings, one-line diagrams, and manufacturer specs.
Knowledge of applicable NEC, building, and safety codes.
Comfortable using mobile tools/apps for service documentation.
Ability to lift 50 lbs., work in attics and tight spaces, and maneuver job sites safely
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Holidays (6)
PTO Accrual
Sick Leave
Weekly Pay
Phone Reimbursement
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Other
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