Commercial Senior Property Manager (Retail) in Columbia
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Job DescriptionJob DescriptionAbout Thomas Park Thomas Park is a full-service commercial real estate firm offering alternative investment strategies and third-party commercial real estate services.
Our Core Values Balance: We work hard but understand there is a life outside of work that will support a healthy balance. Work smart and do what is necessary to get the job done right. Valuable output is the greatest measure, not hours put in.Act with Integrity: In all that we do, we act ethically. We are committed to each other, our investors, tenants, and vendors.Strive for Excellence: Invest in personal growth, training, and lifelong learning. Demand results, solve problems, and communicate clearly.: We are committed to creating a long-lasting culture of equality where everyone feels safe to be their true selves. Be compassionate, trust one another and use “we” vs. “I”.Embrace Change: Embrace new ideas and tackle problems from multiple angles. Utilize technology on a consistent basis.
About the Role
The Property Manager will be responsible for the daily activities of a portfolio of retail assets across the greater Baltimore region. The objective is to optimize asset value, develop and maintain tenant and owner relationships, and increase revenue.
Primary Responsibilities
· Responsible for the day-to-day operations of your assigned portfolio to ensure that all site operations are in compliance with the established policies and procedures, leases, the management agreement, and are consistent with TPM’s overall objectives.· Conduct periodic tenant visits to establish a rapport with business owners and managers.· Conduct formal site inspections in compliance with established standard operating policies and procedures.· Create and maintain site-specific documentation, including property and tenant information, site operating manuals, and emergency operations manuals.· Obtain proposals, award contracts, and manage third-party vendors and contractors.· Oversee in-house building engineers and maintenance personnel.· Ensure regulatory compliance and effective management of risk and liability. May be responsible for collecting tenant certificates of insurance and maintaining compliance. · Prepare annual budget, monthly financial variance reports, operations analysis, and leasing activity reports.· Manage monthly and quarterly owner distributions.· Manage receivables to ensure timely rent collection.· Oversee the completion of CAM reconciliations and ensure smooth recovery process.· Process and approve invoices, assuring accuracy and consistency with company policies.· Understand Tenant Lease obligations and ensure compliance.· Work closely with Lease Administration and Accounting team on a regular basis.· Owner and Tenant Relations· Cultivate and maintain positive, open relationships with Owners.· Communicate with Tenants, and Vendors to ensure that their service needs align with leases and management agreements.· Coordinate Tenant move-ins and move-outs, following detailed procedures.· Uphold the TPM brand and ensure a positive customer experience, addressing Tenant satisfaction, building operations, lease, and management concerns.· Other duties as assigned.
About You· 5+ years of third-party commercial building management experience required.· Retail management .· Proficient in financial accounting, financial reporting, and budgeting.· Skilled in MS Office.· Experience working in Yardi Voyager and automated A/P systems.· Working knowledge of real estate tax appeals, property insurance and operating expenses.· Possess excellent organizational abilities and time management skills.· Possess a strong customer service and tenant relations aptitude.· Communicate effectively through written reports, analysis, and oral presentations.· Ability to respond to others’ needs in a timely and courteous manner.
Interview Steps: 1. Phone Screen with Director of HR 2. In-person interview with the Executive VP of Thomas Park Management 3. Video/In-person interview with Current PM over Portfolio 4. In-person interview with Owners
The base salary is aligned with market data and is estimated between $135,000 to $155,000 a year with the ability to achieve additional compensation through bonus. This salary range represents the base compensation for the position across all U.S. locations. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity.Benefits· 401(K) with employer match · Dental, Vision, and Medical Insurance · Paid Time Off· Paid Maternity and Paternity Leave after 1 year of employment · And more! Thomas Park is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on , , , , ancestry, physical , mental , medical condition, genetic information, marital status, , , , expression, age, , veteran or military status, or any other legally protected characteristics, Thomas park is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email HR@thomas-park.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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