Commercial Maintenance Supervisor

Job DescriptionJob Description

Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,000 residential homes and 3.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

Job Summary: The Commercial Maintenance Supervisor manages and executes mechanical and technical activities that maximizes the operational efficiency of one or multiple commercial properties. They are responsible for leading the maintenance team, per direction of the Property/Facility Manager, and ensuring proper upkeep, repair, and maintenance of all physical aspects of the property including all general and preventative maintenance duties associated with internal and external building components, grounds, amenities, and common areas. The Commercial Maintenance Supervisor ensures the property is maintained to the highest standard of performance, company policy, service, cleanliness, and safety. This includes supporting the training and development of other maintenance technicians and controlling spending within approved budget guidelines.

Essential Functions:

1. Demonstrates Company Core Values.
2. Mentors, trains and supports the work of the maintenance technicians to meet operational needs and deadlines while upholding policies and procedures, service expectations and safety protocols.
3. Conducts regular property inspections and service requests; audits for quality control and risk management.
4. Maintains daily communication with the Property/Facility Manager/Vice President; reports on work production, scheduling, special problems, and personnel issues.
5. Communicates effectively with team members, tenants, and contractors in a courteous and professional manner.
6. Ensures service request fulfillment, unit turnover, grounds maintenance, and preventive maintenance work is scheduled and completed in alignment with service expectations.
7. Assists with the management of AppFolio across the commercial portfolios.
8. Troubleshoots, inspects, and repairs plumbing, electrical, appliance equipment, cabinetry and fixtures.
9. Oversees the inspection, diagnosis, repair, and maintenance of heating, ventilation, and air conditioning (HVAC) systems to ensure efficient operation and compliance with safety standards.
10. Maintains accurate and timely records of maintenance activities including work orders, inspections, safety protocols, and supply/equipment inventory.
11. Participates in the preparation of the annual property budget and responsible for managing expenditures related to maintenance, repair, and operations within budget parameters.
12. Coordinates purchasing and procurement of maintenance materials, supplies, and equipment within stock parameters, budgetary constraints, and established standardization program.
13. Coordinates snow and ice removal for the property.
14. Coordinates and supervises outside contractors for specialized repairs and maintenance or in support of capital improvements (as assigned).
15. Ensures compliance with all local, state, and federal regulations, including EPA, and OSHA standards. Maintains accurate records of refrigerant use on approved EPA logs.
16. Reasonable and reliable attendance and timeliness when reporting to work and completing work.
17. Interacts well with others.
18. Other duties as assigned.

Education/Experience/Qualifications:

• High school diploma or equivalent; associate’s degree, technical certification or trade school training in HVAC, plumbing, electrical, or related field is .
• Minimum of 3 years of experience in commercial property maintenance.
• EPA Section 608 Certification is . (Universal or I AND II).
• Maintaining a valid driver's license and reliable transportation for travel between properties and for on-call coverage is required.

Required Skills / Abilities:

• Strong technical skills and knowledge of HVAC, plumbing, electrical, appliance, and general building systems. Light carpentry .
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively lead and motivate a team.
• Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Proficiency in using maintenance tools, equipment, and software systems.

Special Demands:

• Ability to respond to after-hours emergencies, if needed.
• Successful completion of a pre-employment drug and medical screen.
• Requires the ability to withstand physical activity and navigate the property to include; walking, bending, twisting, climbing, reaching, flexibility, sitting, mobility and standing for extended periods of time.
• Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).
• Ability to lift up to 50 pounds.

EEO Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to , , , , , , marital status, political beliefs, , or history if (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.