Commercial Lines Account Manager- Fully Remote
Job DescriptionJob DescriptionDescription
About the Role:
We are seeking a skilled and proactive Commercial Generalist Account Manager to join our team, supporting a diverse book of commercial clients across a variety of industries. This position is anchored out of our Los Angeles office, but we prefer candidates located in or around California’s Central Valley who can work a full-time remote schedule. Candidates located outside the area will also be considered for a remote role, depending on qualifications and fit.
Book of Business Includes:
- Manufacturing
- Contractors
- Wholesalers
- Pest Control
- Transportation
- Security Guards
This role requires a strong understanding of commercial lines and the ability to manage accounts across multiple industries with varying risk profiles.
Key Responsibilities
Key Responsibilities:
- Manage all aspects of client accounts from onboarding to renewal, including coverage analysis and servicing.
- Provide day-to-day client support, including handling endorsements, issuing certificates, and processing policy changes.
- Collaborate with producers, underwriters, and carriers to market and place new and renewal business.
- Build and maintain strong relationships with clients, ensuring prompt, professional, and effective communication.
- Monitor client compliance with insurance requirements and assist with risk management solutions.
- Maintain accurate and organized documentation within the agency management system.
Skills, Knowledge and Expertise
Qualifications:
- 3+ years of experience in a commercial lines account management role, ideally with a variety of business types.
- Strong working knowledge of commercial insurance coverages and carriers.
- Active California P&C Insurance License required.
- Excellent communication, organizational, and client service skills.
- Ability to manage a varied workload and meet deadlines with minimal supervision.
Proficiency with agency management systems and Microsoft Office Suite.