Commercial Cleaning Operations Manager - Irving, TX.

Job DescriptionJob Description

Custodial Manager at Marsden South L.L.C.

Shift: Monday, Tuesday, Wednesday, Thursday, and Sunday. 7:00 am to 4:00 pm

Salary: $63,044.80 annually

Location: Irving, TX.

Requirements:

• Individuals must have reached the of 18 or older to qualify
• Bilingual in two or more , with English being one of those
• A pre-employment drug screen is required for some of our accounts, and a criminal background check is mandatory as well.
• Be able to comply with a fingerprint clearance
• Able to work in a fast-paced environment and work independently.
• Valid driver’s license/good driving record
• Able to lift up to 40lbs.
• High School diploma or higher
• Experience in a mobile management role
• Prefer experience working with a diverse population
• 5 years supervisory/management experience in a commercial cleaning or similar environment
• Knowledgeable with Microsoft technology.
• Good communication skills
• Able to supervise 40+ employees

Job Duties:

• Provide training to employees on their designated job responsibilities to ensure proficiency and compliance with company standards.
• Perform safety audits and lead safety training sessions to promote a secure work environment.
• Manage all aspects of customer engagement, with a focus on delivering high levels of satisfaction.
• Identify high-potential employees and mentor them to cultivate future leadership within the organization.
• Assign tasks to team members and verify completion and quality of work to ensure alignment with company expectations.
• Address employee concerns directly or escalate them to the Account Manager when necessary.
• Investigate customer complaints, conduct follow-up calls, document outcomes, respond to work tickets, and present recommended action plans to the Account Manager.
• Conduct regular building inspections to uphold service quality that meets or exceeds both customer and company standards.
• Ensure adherence to and enforcement of all company policies and procedures.
• Maintain schedule flexibility and be available for emergency response as needed; a personal vehicle is required.
• Proficiency in Outlook, Word, Excel, and PowerPoint.
• Strong verbal and written communication skills are required.
• A minimum of 5 years of prior management experience in janitorial services is .

Why Join the Marsden Family?

Marsden South, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the United States.

• Room to Grow
• Jobs are Classified as Essential
• Flexible Work Schedule

EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to , creed, ancestry, or affectional , marital or veteran status, , , , , , , genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.