CNC Maintenance & Support Specialist - Automation, High-Precision

Job DescriptionJob Description

** $65K - $75K annual salary plus, full benefits, OT, 401(k) match up to 4%, life insurance, annual bonus, 20 days of PTO to start, full training provided **

RemX is seeking a Customer Technical Trainer in the Chicago area to instruct customers on our CNC-based high-precision equipment. The ideal candidate will have a strong technical, mechanical, and electrical background, along with excellent communication skills.

The Position:

• Develop technical, mechanical, and troubleshooting skills to meet organizational needs.
•  Acts as a crucial liaison between the company and its customers, ensuring high levels of customer satisfaction.
• Conduct technical training programs according to organizational requirements.
• Prepare training materials and execute training sessions, webinars, and workshops.
• Conduct technical training programs according to organizational requirements.
•  Track and evaluate the results of training programs.
•  Deliver standard and customized training based on customer needs.
• Maintain proficiency with all company products and ensure the training area is well-organized.
• Conduct basic and advanced training classes for clients, both in-house and online.
• Collaborate with the Customer Technical Training Supervisor to update training guidelines and support Help Desk activities.

The Company:

• 30+ year-old OEM manufacturing company of high-precision machinery particularly in the CNC, automation, fabrication, and grinding industries.
• Work/life balance, great company culture, employee focused company that prides themselves in how well they take care of their people.
• Become part of a team-focused technical group that values collaboration and teamwork.
• Excellent compensation - $65K - $75K annual salary plus, full benefits, OT, 401(k) match up to 4%, life insurance, annual bonus, PTO, full training provided.

 Qualifications:

• High School Diploma
•   Professional certification (CPTM ) or 2-3 years of related training experience.
• Proficiency in MS Office and the ability to read blueprints and technical diagrams.
• Willingness to travel 20% for trade shows, client site visits, and future machine installations.
• Excellent communication, organizational, and time-management skills.
• Knowledge of modern training techniques and tools in technical subjects.
• Capable of installing, assembling, and testing new machinery efficiently
•  Experience as a technical trainer is .