The
Cloud Support Engineer
is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.
Responsibilities:
Managing system in cloud environments in accordance with the project requirement and system supportrole
Manage full system stacks from the OS through custom applications and system security using cloud-basedcomputing environments
Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linuxand/or Windows) running in Cloud environment
Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating Systemand Application related incidents and issue according to customer’s processes
Manage the system patching and security hardening implementation
Any other ad-hoc duties as required or assigned.
Requirements:
1 year renewable contract
Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience
At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support
Certification as an AWS or equivalent Cloud Computing Engineer is . Certification in Linux System is an added advantage
Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
Working knowledge and exposure in Identify and Access Management System will be given priority
Automation, scripting experience with Linux Scripting will be an advantage
Take initiative, upkeep responsibilities and has a sense of urgency
Effective verbal and written communication skills
Self-motivated, customer-oriented and a strong team player
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