Clinical Systems Analyst in Nashville

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Job DescriptionJob DescriptionDescription:

Website: Specialty Dental Brands | Dental Partnerships | Dental Leaders

At Specialty Dental Brands (SDB), we partner with leading specialty dental practices across 25 states to provide centralized operational support—while empowering dentists to maintain full clinical autonomy. Our mission is to make it easier for dental professionals to focus on what matters most: exceptional patient care.

We’re seeking a Clinical Systems Analyst to join our team! In this role, you’ll serve as the bridge between clinical operations and technology—helping practices implement, train on, and optimize their dental software systems. Your expertise will drive smoother workflows, enhance team efficiency, and elevate the overall patient experience across our network.

What You’ll Do

• Lead the software conversion and implementation process for new and existing practices.
• Analyze systems and workflows to recommend technology solutions that best support office needs.
• Provide on-site and virtual training to clinical teams on software and digital tools.
• Collaborate with software vendors and internal technical support to troubleshoot and resolve system issues.
• Recommend system improvements and upgrades that enhance operational efficiency.
• Serve as a trusted advisor to practice teams—supporting them in optimizing their technology and workflows.
• Prepare and conduct engaging demonstrations, instructor-led trainings, and support sessions (in person and virtual).
• Complete all administrative and reporting duties in compliance with company policies and timelines.

Requirements:

What You’ll Bring

• Education: High school diploma required; associate’s or bachelor’s degree . Relevant experience may substitute for formal education.
• Experience: 2–3 years in dental practice operations, healthcare IT, or dental software implementation and support.
• Skills: Experience with dental practice management systems (e.g., Dentrix, Open Dental, Eaglesoft, Dolphin, Cloud9).
• Technical Skills: Strong proficiency in Microsoft Office Suite, Zoom/Teams, and digital learning platforms.
• Soft Skills: Excellent communication, presentation, and problem-solving abilities—especially when working with clinical teams.
• Other: Willingness to travel regionally for go-lives, trainings, and support (up to 50%).

Why You’ll Love Working Here

As a full-time team member at Specialty Dental Brands, you’ll enjoy:

• Comprehensive Medical, Dental, and Vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Opportunities for professional development and growth
• A supportive, mission-driven culture that values innovation and teamwork

If you’re passionate about helping dental teams harness the power of technology to deliver outstanding patient care, we’d love to hear from you. Apply today and help shape the future of dental technology at Specialty Dental Brands!

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