Client Systems Engineer (Client-Facing IT / MSP) in New Haven

Job DescriptionJob Description

Role in New Haven, CT Office

About the Role

We are a fast-growing, white-glove IT services provider supporting high-performance businesses across the country with a focus on Connecticut and New York City, including financial services firms and professional organizations.

We are looking for a motivated, early-career technologist who wants to accelerate their growth by working directly with clients, deploying modern IT systems, and solving real-world problems.

This is not a traditional helpdesk role. You will work hands-on in client environments, participate in projects, and gain exposure across cloud platforms, security, networking, and endpoint management.

What You’ll Do

• Deliver high-touch, white-glove IT support to client environments
• Troubleshoot and resolve user, system, and network issues across diverse environments
• Deploy and support Microsoft 365, endpoint management (Intune), and security platforms
• Participate in on-site client projects in Connecticut and New York City
• Configure and support workstations, networks, and business-critical systems
• Maintain accurate documentation and ticketing records
• Identify opportunities to proactively improve client environments

What We’re Looking For

• 2+ years of hands-on IT experience
• Strong working knowledge of:
• • Microsoft 365 / Entra ID
  • Windows administration
  • Networking administration and troubleshooting
• Comfortable working directly with end users and business stakeholders
• Strong communication and organizational skills
• Ability to prioritize, troubleshoot, and follow through independently
• Motivated, coachable, and looking to grow quickly

Work Environment & Expectations

• Based out of New Haven, CT office with client travel (including Manhattan)
• Standard hours: 8:00 AM – 6:00 PM EST
• Additional hours available for project work and compensated accordingly
• Combination of in-office, and on-site client work

This Role Is Ideal For

• Someone early in their IT career who wants rapid growth
• A technician who enjoys working directly with clients
• Someone who takes ownership and wants responsibility
• Individuals interested in building real-world experience across multiple environments

What Makes This Opportunity Different

• Direct exposure to different client environments (not internal-only IT)
• Work with modern platforms: Microsoft 365, cloud, and security-first systems
• Fast-paced, high-performance team environment
• Clear path to grow into senior engineering roles
• Real responsibility and impact early in your career

How to Apply

Submit your resume along with a brief note on your experience and what you’re looking to build in your career.

Company DescriptionWe are a fast-growing, white-glove IT services firm supporting businesses nationwide—from tech startups to financial services. We’re expanding our in-office team to deliver high-touch support, modern cloud solutions, and secure, high-performance environments for our clients.Company DescriptionWe are a fast-growing, white-glove IT services firm supporting businesses nationwide—from tech startups to financial services. We’re expanding our in-office team to deliver high-touch support, modern cloud solutions, and secure, high-performance environments for our clients.