Cash Application Specialist Hybrid

Job DescriptionJob DescriptionCash Application Specialist
Location: Hybrid Role (work from home, but need to be able to be in the office 1 to 3 days a week - so local to DFW) 
Contract to Hire
Description: Summary

We are seeking a Cash Application Specialist responsible for ensuring the accurate and efficient processing of payments, resolving disputes, and maintaining strong customer relations within our accounts receivable department. The role requires exceptional customer service skills and a deep understanding of accounts receivable processes.

Essential Functions

• Accurate Payment Processing: Timely and accurately post daily lockbox, EFT/ACH, and manual remittance deposits to the appropriate customer accounts and invoices, ensuring the reconciliation of all batches.
• Research and Documentation: Investigate, verify, and document previously paid invoices and open credit balances. Maintain status codes for any invoice, credit memo, or payment discrepancies, ensuring comprehensive documentation.
• Reconciliation: Ensure that daily transaction information balances with AR upload data, banks, and GL postings. Identify and communicate discrepancies, bank, system, and transmission issues promptly.
• Customer Interaction: Interface with internal and external customers to resolve open items. Document results of interactions and follow up on customer requests in a timely manner.
• Credit and Refunds: Process transfers, adjustments, offsets, and write-offs with appropriate documentation and authorization. Handle customer refunds and return checks efficiently.
• Dispute Resolution: Research and assist in resolving disputes on AR and Branch accounts, collaborating closely with the team to meet department goals.
• Financial Close Support: Support monthly statement cut-offs and financial close processes to ensure all required tasks are completed on time.
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Education, Experience, and Knowledge

• High School Diploma or GED equivalent required.
• Associates degree or college-level accounting classes preferred.
• 2-4 years of hands-on accounts receivable experience preferred.
• Strong understanding of general accounting principles, practices, and procedures, with the ability to follow SOPs.
• Experience with financial software.
• Intermediate skills in Microsoft Word, Excel, and Outlook.
• Ability to work efficiently under tight deadlines while maintaining accuracy.
• Team player with flexibility, enthusiasm, innovation, and a proactive approach.
• Excellent organization and time management skills.
• Exceptional written and verbal communication skills with the ability to engage effectively with all levels of staff and internal/external customers.
• Strong analytical skills and the ability to quickly assess issues, identify problems, and determine appropriate courses of action.
• Self-starter with the ability to work independently.
• Demonstrated integrity and good judgment in handling confidential information.
• Commitment to outstanding customer service.
• Ability to perform at high levels in a fast-paced and ever-changing work environment.
• Proactive in anticipating work needs and following through with minimal direction.

Join our team as a Cash Application Specialist and play a crucial role in ensuring the financial success of our organization. We look forward to welcoming a talented professional to our team in North Dallas. ]]>