Business Process Analyst

Job Description

Process Improvement Specialist – Manufacturing Focus

Location: West London, UK

Contract Type: 12 Month FTC or Permanent (Client open to both options)

Department: Operational Excellence / Continuous Improvement

Salary: £70,000 - £75,000 + Benefits

Working Type: Hybrid Working

Role Overview

This new role supports our operational excellence strategy by driving process simplification, efficiency, and a customer-first approach. The ideal candidate will have a strong manufacturing background and use Lean, Six Sigma, and Kaizen to embed continuous improvement and deliver measurable value.

Key Responsibilities

• Analyse and assess business/manufacturing processes to identify inefficiencies
• Create process maps and documentation for current and future workflows
• Conduct root cause analysis using standard problem-solving tools
• Design and implement improvements, including automation and ERP enhancements
• Support change through training, communication, and stakeholder engagement
• Define and track KPIs to measure impact and identify further opportunities
• Work closely with stakeholders to align initiatives with business goals
• Assess risks and implement mitigation plans for process changes
• Stay updated on industry trends, AI, and best practices

Candidate Profile

• Eligible to work in the UK
• Proven experience in manufacturing environments
• Six Sigma Qualification
• Self-driven with strong problem-solving skills
• Clear communicator with strong stakeholder engagement abilities
• Skilled in project management and meeting deadlines
• Strong analytical and data interpretation skills
• Proficient in Excel, Power BI, and ERP systems
• Knowledge of AI for process improvement
• Detail-oriented and eager to learn
• Customer-focused with a continuous improvement mindset