BUSINESS OPERATIONS & PROGRAM MANAGER in Oakland
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Job DescriptionJob Description
Are you looking for a low-pressure environment, a comfortable 9a-5p role, lots of structure, and a predictable daily routine? Please DO NOT apply for this position!
We are seeking a bright, energetic, flexible, curious, and purpose-driven leader to join our nonprofit rental housing organization. Bring your passion and ideas to help build community and create organizational standards that help drive success and operational excellence. The ideal candidate is a self-starter, enjoys team collaboration, embraces technology, loves a fast-paced environment, and is motivated to make big changes and impact within the housing community.
This is an exciting opportunity for individuals who love real estate and want to expand their expertise in local rental housing laws and property management. This position is based in Oakland California and requires travel across Alameda and Contra Costa counties. Knowledge of local real estate, property management and/or rental housing experience is a plus.
Position Summary
The Business Operations and Programs Manager (BOPM) oversees office administration, facilities, education programming, IT infrastructure, events management, business resource planning, and expansion opportunities. You will also support business development activities and membership programming while delivering services in the most cost-effective manner – always maintaining quality. The BOPM obsessively looks for ways to drive member success and engagement, as well as achieving business financial goals and ensuring events are delivered on time and on budget. The role requires, but not limited to the following:
- Ensure office activities, facilities, equipment and IT infrastructure are maintained. Manage office inventory, collateral, supplies, maintenance, safety/security and HR compliance.
- Formulate and roll out policies and standard operating procedures (SOPs) to improve performance.
- Direct major cross-functional projects, activities, and teams so that project and event deliverables are completed on time, are within budget, and meet high standards.
- Lead the development of annual organizational financial plan and budget process for internal management; ensure budget is maintained and financial goals are met
- Source and negotiate services, third-party resources and event venues to support the program initiatives of the association, staff, and members.
- Oversee on-boarding, setup and training for new hires
Minimum Qualifications (Knowledge, Skills, and Requirements)
- Bachelor’s degree in business administration, finance or related major, or equivalent combination of education and experience
- Solutions oriented and a track record of creative problem solving in a growing business environment
- 3 or more years of housing or real estate experience (a mix of for profit and nonprofit experience )
- Minimum 2 years of supervising finance/accounting operations experience (non-profit accounting is a plus), including AP, AR, reconciliation, budgeting, and monthly/quarterly end close
- Proficiency in Quick books Online (a must)
- Proficiency in MS Office suite (especially Excel), G-Suite, and CRM/AMS tools.
- Onsite office presence is REQUIRED with routine travel within Alameda and Contra Costa counites County (member meetings) are required; must have reliable transportation
- Impeccable project management and organizational skill; ability to complete tasks in a timely, accurate, and thorough manner
- Effective verbal and written communication skill at various organizational levels -- board, colleagues, members and other industry stakeholders and executives
Company DescriptionThe housing nonprofit organization has a $1.5M budget and serves the housing communities in Alameda and Contra Costa counties.Company DescriptionThe housing nonprofit organization has a $1.5M budget and serves the housing communities in Alameda and Contra Costa counties.
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