Business Operations Manager

Job Description

Business Operations Manager - KIND

Job Purpose/Overview

This role is the primary leader of strategic business planning & decision making across the business and through the S&OP+ process. The role will identify & drive efficiency across the business, building capabilities & discipline to enable the UK strategy.

This role also has accountability for leading & delivering the Activity and Project Management functional requirements in the UK.

As a key member of the KIND UK Leadership Team, you will help build and deploy the next phase of business growth, supporting the development of a great UK team.

Key Responsibilities

• Lead the S&OP+ process for the UK, managing the interface with key regional processes and MW UK S&OP+ in accordance with agreed practices & principles
• Step 1, 2, 4 & 5 Facilitator: Prepares agenda and facilitates decision making by the KIND UK Leadership Team and develops escalation cases to raise to the regional S&OP+ process.
• Proactively managing any risks & opportunities through effective and collaborative communication with cross-functional teams and key stakeholders, including the regional Leadership Team.
• Identify gaps, drive change management as required, hold step owners & facilitators accountable for delivering best practices.
• Identifying the next phase of efficiency, data led decision making to drive NSV and profit and ensuring the processes reflect this next stage

Activity and Project Management

• Understand and deliver against the key activity management priorities for the UK across a 3 year time horizon. This will include portfolio, activity and wider business projects including I.T, capability and process implementation.
• Create and manage local project timelines, identifying the critical path steps, key decision points and issues that may require escalations through effective coordination with all key stakeholders
• Leadership of certain projects from initial project request to completion in market, meeting critical KPIs against the business strategy.

Communication

• Coordinate UK business communication. This will include; strategy debriefs, periodic business updates, communication with Mars Wrigley S&OP+, KIND EMEA S&OP+ and wider stakeholders as appropriate

Qualifications

Experience of working within a fast-paced, challenging and ambiguous environment with the ability to navigate complex situations and challenge the status quo with an anything is possible mindset.

• Experience of project management work, cross functionally and a broad range of projects, delivering on time and in full
• Creative and solution focused mindset with the ability to think outside the box and develop innovative initiatives and find ways to make our limited budget and resources stretch as far as possible to deliver the best ROI.
• A broad knowledge of how businesses run, S&OP+ knowledge preferred.
• Excellent communication and interpersonal skills with the ability to build relationships, manage stakeholders and influence cross-functional teams.
• Strong stakeholder management skills with the ability to partner and work with others across the organisation to achieve shared objectives and get work done.
• Strategic mindset to develop & deliver future plans. As a member of the UK leadership team you will input into the UK strategy evolution and drive leadership of its deployment. Completer: Can drive projects to completion, delivering against the detail through self and others

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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