Business Operations Analyst

Job DescriptionJob Description

This position is in Torrance, California. 3 days a week in the office and 2 days remotely. All applicants must currently live in California. 

Position Overview

We are seeking a detail-oriented and proactive Business Analyst to join our Business Operations Services team. In this role, you will collaborate with cross-functional departments to analyze business processes, identify areas for improvement, and implement data-driven solutions that enhance operational efficiency and support strategic objectives.

Key Responsibilities

• Process Analysis & Improvement: Evaluate existing business processes to identify inefficiencies and recommend enhancements that streamline operations and reduce costs.Vintti+6Guru+6Expertia+6

• Data Analysis & Reporting: Collect, analyze, and interpret business data to provide actionable insights. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and monitor the success of implemented changes.J Kent Staffing+5Expertia+5Together SC+5

• Cross-Functional Collaboration: Work closely with various departments, including IT, finance, and human resources, to gather requirements, align objectives, and ensure successful implementation of process improvements.Vintti

• Documentation & Communication: Prepare detailed documentation, including process flow diagrams and business requirements, to communicate findings and recommendations to stakeholders.Together SC+3Toptal+3Guru+3

• Project Support: Assist in the planning and execution of operational projects, ensuring alignment with business goals and timely delivery.

• Training & Support: Provide training and support to employees on new processes and systems, ensuring smooth transitions and adoption.Together SC

Qualifications

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related field.

• Experience: Minimum of 2 years in a business analysis or operations role, preferably within a service-oriented environment.

• Technical Skills: Proficiency in data analysis tools such as Microsoft Excel, SQL, Tableau, or Power BI. Familiarity with CRM and ERP systems is a plus.Together SC

• Analytical Thinking: Strong problem-solving skills with the ability to analyze complex data and translate findings into actionable recommendations.

• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly to non-technical stakeholders.

• Project Management: Experience with project management methodologies and the ability to manage multiple tasks simultaneously.

• Certifications: Certifications such as Six Sigma, Lean, or Certified Business Analysis Professional (CBAP) are advantageous.investopedia.com

Qualifications

• Experience in business operations within a technology or service-based industry.

• Familiarity with process improvement frameworks and methodologies.Together SC+1Guru+1

• Ability to work independently and as part of a team in a dynamic environment.