Business Analyst / Technical Writer

Job DescriptionJob DescriptionCompany Description

At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career. Founded in 1999, i360 is a growing GOVCON professional services company looking for motivated individuals excited to embrace a fast-paced environment while applying strategic problem-solving skills, excellent work ethic, and positive energy to an already first-class team. You have a home with us if you enjoy solving complex business problems through business consulting and technology implementation. At i360, we offer unlimited professional growth and career possibilities. 

Job Description

• Help the team provide a comprehensive, written functional and technical description of current ERP configurations.  
• Conduct/attend interviews with stakeholders.  
• Support pain points analysis.  
• Compile documentation of system flows, pain points, and report logic analyzed by team members.  
• Support creation of potential options with the pros and cons on ideal future states and the potential roadmap.  
• Coordinate interviews with staff and stakeholders.  
• Ensure completeness and accuracy of system documentation.  

Qualifications

• knowledge of PeopleSoft v9.2 
• Strong functional knowledge of ERP 
• Technical writing and documentation skills 
• Workdays: Monday-Friday 
• Must be a US or have a Permanent Card 
• Demonstrated excellent customer service skills. 
• Proficient in Microsoft Word, Power Point, and Excel 
• Strong communication, presentation, analytical, and technical skills. 
• Demonstrated ability to work independently with minimal supervision. 
• Bachelor’s degree or equivalent years of related experience. 
• Must be able to clear a federal background investigation - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. 

Additional Information

i360 is an Equal Opportunity Employer - Minority//Veteran/
Benefits

• Referral Bonus 
• (401k) Matching  
• Holidays – Eleven 
• Adoption Assistance  
• Tuition Reimbursement 
• Technology Reimbursement 
• Short-Term & Long-Term  
• Life Insurance (Basic, Voluntary & AD&D) 
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision  
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) 
• Perks at Work – Employee perks program that helps you live a better and healthier life.

All qualified applicants will receive consideration for employment without regard to , , , , , ,  , , , protected veteran status, or status within any other protected group.    

Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.